The staff are generally friendly and helpful but the shower water are unstable and changing between burning and freezing in winter.

Sound insulation is not good，but location is good.

Staying here was the worst decision I have made in Turkey!! This hotel ruined our mood of travel by several aspects. First of all, this hotel has miserable attitude on service. Most of the people including reception and restaurant do not want to serve nor answer the question with friendliness. Secondly, the tidiness of this hotel is worrying. Please see photos, we found hair in breakfast bread. Also, the old shampoo in bathroom. Thirdly, the breakfast we had in 3 days were all disasters. The food was not fully heated (warm to cool), the taste was not great, the freshness got a question mark, and most importantly was the attitude of the manager of restaurant. We reflected the uncooked issue of the cheese brócoli we had, but the manager seems not willing to accept our opinion, nor had he tried to check the situation. What he replied is only “okay got it. with the facing expressing of “I do not care. Oh you are trouble maker”. Excuse us?? No matter how much you offer to the customer, the attitude should be the basic requirement. If you have no passion, please at least pretend it and remain the basic quality. If you got neither, and only wants to earn money, this may not be a wise long term plan. In sum, for the travelers— you can have better option. Staying at this hotel was the most pathetic decision I have made in past of travelings which I regretted badly.

方便整潔職員禮貌好，接待處講解清晰 ，職員很會協助客人 ，餐廳景觀好 ，地方寬敞，食物好 ，選擇多 ，乾淨 ，整體令人非常滿意

If cruising this is the best location its across the street from GalataPort entrance

Personal war freundlich, Zimmer in Ordnung, Frühstück sehr gut, Lage toll beim Hafen

Great place, staff and location!

Very friendly staff, very nice hotel, with delicious breakfast. Port Galata is very close, which was very convenient for our stay

Very good

We were very lucky to book the corner suite with a huge L shaped balcony with views of Bosphorus, Galata tower and bridges connecting Asia side to Europe side of Istanbul. Amazing panoramic views . Also the staff were very kind and helpful, specially İlker at the reception he even gave his own metro, bus card for us to travel. That was a great gesture .

Sødt personale, rengøring på værelset hver dag, ingenting at klage over udover en lidt for hård seng og lidt for store hovedpuder.

Walking distance from the pier where our cruise ship was moored.

Tolle Lage, direkt am Galataport die 24 h begehbar ist und sehr sicher da an allen Eingängen zum Galataport Securty Kontrollen sind

Bin schon das zweite Mal dort und wieder super zufrieden. Die Mitarbeiter sind super freundlich und hilfsbereit. Sauberkeit ist auch top hat auch eine Klimaanlage. Die Lage ist auch in Ordnung.

朝ご飯がフレッシュで、ロケーションも良かったです。部屋も広くて良かったです。朝ご飯目当てで又泊まりたいです。

Alles war perfekt. Werden auf jedenfall wieder kommen.

Excellent location and staff service

Excellent

Great location and hotel staff is very helpful. Ahmed was always so pleasant and Ali is very nice.

Oteli yorumları ve konumundan dolayı tercih ettim. Galataport un karşısında olması çok güzel. 4gün kaldım gerçekten Herşey mükemmel di. Odamız beklentimden geniş ve çok temizdi. Çatı katı SeaGull da Kahvaltı yapmak çok iyidi. Kahvaltı çeşitliliği çok iyidi. En önemlisi de tüm çalışan arkadaşlar güler yüzlü ve işlerini severek yaptığı çok belli. Benim için çok güzel bir deneyimdi. Herkese tavsiye ederim.