Lauren on reception was amazing she went above and beyond and helped me with a problem that I had will thank her forever for helping me. She made my stay! Xx

Staff, parking, quiet

Amazing hotel, lovely grounds, plenty of parking, lovely staff - all very helpful and clearly enjoy working there, nice relaxing bar with a friendly bartender, nice spacious and cool bedrooms, food was amazing, evening entertainment was decent, nice breakfast with a really good selection, only had a 2 night stay but will definitely be returning.

Clean and good breakfast pleasant staff

Nice stay. Happy with the upgraded sea view room.

Lovely hotel with great staff.

X

The hotel and room were very clean, the bed very comfortable and the hotel was in a good location to shops and beach. The only downside was lack of staff, the reception team made us feel like we were causing them and inconvenience when checking out and the lack of service at the bar was appalling we would have spent longer at the bar and brought more drinks if someone had been there to serve us. One member of staff walked behind the bar and our glasses were empty she then just walked past us and back out not even asking if we wanted another drink, it was very disappointing.

Tired 'club double' room in need of a complete refresh. Overnight technical breakdown resulted in no hot water throughout the hotel during the first morning. Note that the indoor pool is small (3 able to swim at one time) and slots have to be booked in advance rather than turn up & use.

Overall another good stay here, Mixed views on staff with most really welcoming and friendly while some are simply professional. Rooms are good but could do with some TLC due to worn paint work, window cleaning etc. Really good offering for breakfast. Overall good and would happily stay again.

all good

Friendly sraff, quality food, recommend the spa. Unfortunately the hot chocolate machine was broken and the rooms were very cold at night.

Clean room including bathroom, comfortable bed, welcoming staff. Lots of noisy seagulls in the morning though, but hey, this is the seaside!

Everything was adequate for the price.

Lovely hotel and staff

Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.

The room was to hot plus we had water running through the pipes all night which kept us awake most of the night

All aspect were excellent, including parking and breakfasts. Only thing I did not use was the evening meal- no REAL fish dishes for Devon anyway. Near the sea give us FISH and a good choice of daily fresh caught!!!!

Staff very attentive and helpful.

As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.