热水不足，洗澡洗到一半变冷水！服务员训练不足，吃早餐都端早餐托盘打到头了！很失望！

非常乾淨，服務人員非常的禮貌專業專

beautiful hotel, with a lot to offer. Amazing spa to indulge in. staff and service were incredible

Incredible in all the ways

It was an exceptional stay in every way. I loved it. Would definitely return again when I visit Shanghai

Everything perfect

A quiet, peaceful well managed hotel in an exciting city. You look forward to coming back(home) every evening

아름다운 동네의 전통적인 숙소, 친절한 서비스, 훌륭한 조식

정말 좋았습니다

スタッフの対応も申し分なく、お部屋も素敵でした！素晴らしい滞在をありがとうございました！

スタッフの対応が良かった。天気が悪いときは施設は少し大変かも。

Lack of a pool was the only negative. Asking to provide at least 50 characters in the second negative.

The description on the site does not do it justice: it's nothing like a hotel room, bit instead a 4-storey villa. Beautiful in every last detail, from the furniture to the artwork, to fantastic attentive, but unobtrusive staff. First floor was living room / office, second floor a sitting room/tea room, third floor a fantastic bedroom, fourth a - slightly underwhelming in comparison to the rest - bathroom, but with fantastic shower amenities; and then there's a rooftop terrace. Breakfast was included and very good and a reasonable price. This is a hotel that can compete with the likes of Aman, Puli and Peninsula, on of the best in Shanghai.

hotel is located in a quiet neighborhood but quite close to major transportation points. the room itself is amazing. 5 floors of space.

Fabulous stay here, warmly stunning interior of the villa with excellent housekeeping service, delighted with the fine eyes of details. Highly regarded overall.

The property exceeded my expectations a did the staff. They were beyond helpful and made our stay one we will not forget.

Beautiful heritage hotel, courteous staff and nice breakfast place !!

This is our second stay at Capella. Again we love it very much. Quiet, cozy, spacious, and elegant decor.

예산이 충분하다면 반드시 가야 할 호텔. 서재엔 늘 맛있는 빵과 음료가 준비되어 있으며 미쉐린 1스타 프렌치레스토랑을 갖추고 있어 최고의 휴가가 되었다.

Excellent service throughout though a bit slow at breakfast.