综合评分和评论 Tru by Hilton Harbison Columbia

good

Check-in is easy and won't make you wait too long! Parking is available. However, the facilities, cleanliness, and especially the breakfast were terrible, I paid the equivalent of what I could have spent in NYC! Even higher than New York!

Young lady at front desk was nice but I didn’t have access to the tv. She came to my room to test it and to see if it was low batteries. She could not get it to work, even by trying another remote she had. So I had no tv for my stay. She offered to see if I wanted to switch rooms but since I have to leave so early in the a.m. and had already somewhat settled in, it wasn’t worth the hassle.

It was in a good location and clean. Looked new.

Our stay was great but breakfast items were a bit sparse.

The rooms were clean and the workers are always helpful , just would love to have a pool,

The property is in the heart of shopping and restaurants. The Mall is literally right across the street. So many food options on the area. It’s also close to the freeway to get in and out of the area. The rooms are a decent size and very clean. Breakfast being included is always a plus and there were a decent amount of food options too.

Good place to stay

We had two rooms booked. Rooms were standard nothing to bad. Bad thing was security was terrible. Cameras on the outside of the building in the parking lot were useless. 9 trucks in the parking lot broke into with windows busted out of each vehicle. Looks like they had help because no camera footage caught anything! Will not be staying here ever again!

Great stay Jaysen was great at checkin - very friendly and helpful

Every staff member was inviting and accomodating. My grandson enjoyed breakfast options although the pancake machine didn't work on one of the days ... but no biggie. We would stay there again

Awesome experience, great location, clean, quiet and friendly staff. Good breakfast options and just an overall pleasant stay. Rick at the front desk is the best, you just can’t smile engaging with him.

The facility was nice however there was a loud consistently barking dog.

Great location hard to find small sign Only bad thing is the Mattress.

Hotel was clean, staff was very friendly and the breakfast pretty decent. However the maintenance was poor, the door to our room had to be forcibly opened and closed, wallpaper was peeling, bed had no lamps or lights that could be used without the room lights. AC was very noisy and the tap house customers next door are even louder. Mattress was very cheap and bath towels thin and small.

I enjoyed my stay

Prior to booking, I had seen some poor reviews. However, I was pleasantly surprised. The staff were pleasant, and the facility served our needs . The gym was great as well as the breakfast area. The rooms were decent and the beds were relatively comfortable. The only complaint was the water pressure for the shower, and the electronics for the blinds was not working in our unit. They were going to to have maintenance investigate, but it didn't get done in our week that we stayed there.

Stayed with with family. Loved how close the shopping center was and other stores. However I was very disappointed towards the night. My child complained of a weird smell from the bed. Turnes out the complete bedding they were about to sleep on had some horrible sweaty body odor from the previous person that slept there. Either the sheets were not changed at all or not washed right. The staff was nice enough to give us some new sheets but doesnt excuse the fact that the bed was not properly changed and was unsanitary. We normally do book tru hotels but was very disappointed this time.

This is our second trip through Columbia, and we stayed at this hotel. The first time, the hotel was brand new, and we loved our stay; however, it seemed overused this time. There were stains on the walls, the towels were clean yet dingy in color, and it did not seem well kept. The lobby seemed messy, with random items on the counter. I love the location, and the pet area is terrific. But the scent of staleness seemed in the elevator, and the black-out shade was broken.

Frienday staff; a clean and comfy and quiet room