Housekeeping is not very good for a five star hotel

Mycket nöjd med min vistelse på The Ned.

The challenge with the NED is the photos show a rooftop open are pool and seating area and a basement pool and spa. Plus multiple bars and restaurants. You think you are buying into an experience you can enjoy for a weekend. Unfortunately you are just getting a room. Even if you splash out for a great room, it’s just a room. Then spa is extra, the breakfast is extra, everything is chargeable, plus hidden charges. And the greatest scam, the rooftop is members only and not available to guests at all, so why include the pictures?

Room was huge, beautiful and very clean. We loved that there were so many great restaurants in the property.

We had a fabulous time at The Ned! We were celebrating and the staff, especially Isis and Conrad made the experience so special. The restaurants were spectacular, even just a burrito was beyond. We can’t wait to return, thank you all for your hospitality!

Great vibe and atmosphere

The Ned is an expensive hotel. It is worth every penny. From the welcome from the doorman (Scott was wonderful), all the staff were fabulous. Everything is top class and they cannot do enough for you. Didn’t want to go out into London. Already planning our return visit. If you can afford The Ned, treat yourself.

Brilliant stay at The Ned. Such a lovely hotel with old school charm. Loved the Spa and the Rooftop Bar. Disappointed with the food we had in Millie’s Bar. The Bites were great & the wine too. The atmosphere was lovely but the main meals let down the overall experience. This aside, it’s not put us off returning to the hotel as we thoroughly enjoyed our stay.

Stunning hotel, wonderful bar and good choices, fabulous location, expensive but worth it for a special occasion

Great for couples, not entirely suitable for families with kids as Spa Club etc are every limited for kids

Lovely atmosphere

Beautiful hotel, in a former 1920's bank. Luxurious lobby/lounge areas with several restaurant options in the hotel. Good location in City of London/financial district. A little far to main tourist attractions (20 min), but we always enjoyed comming back at the end of the day.

What a treat this hotel is. Fromt he minute you arrive until the minute you leave you feel like you ar somewhere special. The attentive staff, the gorgeous surroundings and the fabulousness make you feel great. Cant wait to go back.

Lovely room. Great restaurants. The spa pool was a little busy.

Klimaanlegget var effektivt, renholdet var veldig bra! Ikke så mange butikker i umiddelbar nærhet, men Bank stasjon var 2 min unna så det var veldig lett å komme seg rundt med banen.

Incredible in ever way. Gorgeous bedroom. Amazing treatments

We had a wonderful stay at the Ned. It is a beautiful hotel with an old Hollywood vibe. All the staff we encountered were very welcoming and friendly which was lovely. We had breakfast at the Electric Diner and Millies Lounge which were both delicious. The room itself was spacious, clean and had plenty of amenities. I cannot fault this hotel and look forward to our next stay.

What a place!

In the morning the hotel had an issue with hot water and none if your 3 rooms had any

My husband and I paid for our daughter and two of her friends to stay at the Ned. The girls enjoyed their evening however the woman at reception had been extremely rude and obnoxious. She had told my daughter that she was not to drink as technically she was not 18 because her birthday is a leap year! Most of us would think that a joke however she was deadly serious and continued with her rudeness. Another staff member seemed to note this and came to the girls rescue. I had not planned on making a formal complaint until I realised yesterday that the brand new suitcase my daughter had been given as part of her gift was damaged. It seems that someone may have tried to get into the suitcase damaging one of the locks or potentially it had been handled in a careless way. My daughter had used the case new, arrived at the hotel in a hired limo so definitely had not been damaged in route. I am therefore making a formal complaint.