The worst experience

Good location, room facilities are complete

Excellent. The best stay in UK that I have ever had!

Whilst the room was well equipped and comfortable, the remote to my television was missing meaning that it couldn’t be used. The lack of soundproofing also had a signifificant impact on my stay despite the provision of earplugs. The guests staying in the room above mine were incredibly noisy from 1:30-4:30am and as a lone female guest with no onsite staff, this was quite intimidating and ruined my stay. I think the location, design and amenities are good but the price of £150 for one night, with no luggage storage facilities and no staff on site, was quite poor value. I wouldn’t stay here again.

I just don’t think that it quite works. Ear plugs when you walk in was a concern

Very convenient for one night!

Excellent communication regarding check in. Apartment better than expected. Noise from trains (mentioned in other reviews( wasn't a problem at all

The kitchen was nothing fancy but clean. It wasn't super quiet since the trains ran by my room 24 hours a day but I got used to it. The people in the wine bar downstairs were very friendly and helpful. Easy walk for many of the attractions I came to see.

clean room

Good communications and easy to find. Quirky room, which was good. Only issue is noise from the train station, but this was expected.

Really comfy bed, well connected, great shower.

Location is excellent! A few blocks to multiple subway lines, including the train that we took to Hampton Court Palace and the two different airports. The street where the hotel is located was filled with restaurants and bars and a street market. The graffiiti Tunnel is steps away. 15-20 walk to many London attractions as well... Room had everything we needed the bed and pillows very comfortable. (not many rooms with kings size beds) Good communication with the hotel, when I needed a blow dryer and clean up of a broken glass. Both were quickly addressed. The self check in was seamless as well. If I am being picking, some hooks to hang towels and brighter lighting. They are currently doing construction across the street but we never slept in. The street is a little noisy but it was fine for us. Overall great stay! Would definitely recommend!

Good communication from stowaway team and the set up was v straightforward to use with codes coming through in good time. The location was perfect for us, the room nicely proportioned and v comfortable-lots of space and a great electric black out blind to help with sleep. The wine bar on the ground floor was a friendly and enjoyable space with good food. Proximity to the South Bank and National Theatre was perfect for us

Enjoyable stay, quick and easy access, good deal

Comfy bed

Great quirky comfort was ok

Shower was broken....fair enough, refunded 50%. But also, no hot water....and to top it off, the trains are literally yards away and wake you up at 5am. Nice modern apartment and comfy bed etc

Great location just next to Westminster Bridge. Some cool restaurants and bars on the doorstep. The hotel itself was above my expectations. The room was lovely. Great shower and kitchen. The bed was so comfortable and the blackout blinds did the trick. The nearby trains didn’t bother me in the slightest as the heavy doors blocked out the noise. Will definitely be back.

Comms are terrible, no aircon or heating and you can’t open windows. Receptionist hung up. Building condition poor and feels very dated.

Avoid this hotel. Locked out of room, given someone else’s room, someone else given my room, locked out again, no answer on the phone, broken air conditioning, extremely noisy next to Waterloo, no hot water in the taps and no action taken. The worst hotel I have ever stayed in. I checked into a different hotel after the first night as I felt completely unsafe.