The room is very good and the service is very good. A handsome guy named Kenny at the front desk can speak Chinese, which has helped us a lot.

Love staying here .. clean modern rooms, great facilities and food/restaurants - huge gym and friendly staff.

N

Very good.

The cleaning stuff was exceptional

The room was ready when we arrived and checking was quickly completed. The host sent us a small cake to help celebrate a birthday in our group. We loved the bedding, how quiet the room was and how conveniently it was located to the event we were attending at the Orpheum. We will make this our “go-to” downtown Vancouver property choice for future visits.

No ha mucho para los niños

Beautiful hotel, room is spotless and comfortable and the little details really make your stay special. Very accommodating staff.

Great place

The staff is overly nice, great location and room was clean.

Rooms are great ,staff specially house keeping staff ( cathy) she made sure about all the necessities and did great job.

Yes

Outstanding hotel with great staff. Suburb location.

A lot of friends have stayed here and given us rave reports. We now can agree. Everyone is extremely generous to making ones stay the best, we will return again soon!!!

Good stuff

Room was great and staff was friendly but our room location wasn't the best. We kept hearing noises that either sound like the furnace or fan going off all night long.

Everything was amazing

Nice rooms, quiet & clean

Wonderful stay at the JW and will definitely stay here again! Very attentive staff and great amenities. Perfect location if you are going to a concert at Rogers arena. Thank you to front desk agent Daria (I believe is her name, she checked us in on December 3, 2025 sometime between 2:30-4pm) made our stay special with a little treat and allowing us to check in earlier. We will definitely be here again soon!

It’s a zoo