总的来说，我们在艾克塞尔西奥酒店的住宿体验非常愉快。酒店环境优美宁静，地理位置优越。餐厅是我们此次入住的一大亮点——食物美味可口，服务也无可挑剔。我们享用的每一餐都非常愉快，餐厅员工也让我们感到宾至如归。 然而，对于这个价位的酒店来说，也有一些方面未能达到预期。考虑到高昂的价格，我们的房间显得非常小，略显拥挤。客房服务也缺乏细致。脏咖啡杯被收走后却从未更换，咖啡胶囊和瓶装水也没有补充，甚至连水杯都没有更换。有一次，我们甚至不得不主动要求打扫房间。 另一个问题是酒店周围蚊子很多，这让我们很难尽情享受户外空间，尤其是在晚上。如果能采取一些额外的蚊虫控制措施，将会大大提升客人的入住体验。 尽管存在这些不足，我们仍然很享受酒店宁静的氛围、美味的餐厅以及整体环境。如果酒店能提高客房清洁的一致性，更加注重客房细节，这家酒店就能提供真正与其豪华价格相匹配的体验。

艾克塞尔西奥酒店 (Hotel Excelsior) 超出了我们的预期。房间很棒，景色令人叹为观止，服务更是真挚热情。我们前一天晚上跟餐厅经理提过女儿的生日，他们竟然还送来了一个美味的生日蛋糕。酒店距离老城区很近，步行即可到达。酒店内有三家餐厅，菜品都非常出色，甚至还有一个直接面向大海的私人泳池露台。如果您想去沙滩，酒店旁边就有一片公共海滩。真是太棒了！下次有时间，我们一定会再来，多住几天。

这家酒店绝对是我住过的全球最佳酒店之一，排名前三。员工非常热情友好，在我们还没进门之前就到外面​​帮我们搬行李了。房间豪华舒适，还能欣赏到令人惊叹的水景。泳池和水疗中心也是我见过最好的之一。强烈推荐入住！

Hotel Excelsior Dubrovnik exceeded every expectation and was, without question, one of the highlights of our entire European vacation. This is a true 5-star hotel in every sense of the word. From the moment we arrived, the level of service, attention to detail, and overall guest experience were exceptional. The views are simply breathtaking. Waking up each morning to the Adriatic Sea and the stunning backdrop of Dubrovnik's Old Town was an experience we will never forget. The location is unbeatable—close enough to easily enjoy the historic city while still feeling like a luxurious retreat. Our room was beautifully appointed, comfortable, and impeccably maintained. Every interaction with the staff was warm, professional, and genuine. The team consistently went above and beyond to ensure our stay was memorable. The spa was outstanding and provided the perfect opportunity to relax and recharge. Every area of the property, from the restaurants to the common spaces, reflected the quality and elegance expected from a world-class hotel. What impressed us most was that everything worked seamlessly. The service, accommodations, amenities, food, and atmosphere all came together to create an extraordinary experience. Quite simply, we did not want to leave. Hotel Excelsior Dubrovnik is one of those rare properties that lives up to its reputation and then exceeds it. We will absolutely return and would recommend it without hesitation to anyone visiting Dubrovnik and looking for a truly exceptional luxury hotel experience.

这家酒店很棒，景色优美，服务一流。我飞往杜布罗夫尼克的航班改道，导致我错过了两晚的住宿，但酒店非常体贴周到，为我延长了两天的预订，让我的旅程不受影响。他们的灵活安排和热情款待让我的入住体验格外难忘。我非常乐意再次入住这家酒店。