Facilities is wear and old, the bathroom/toilet slide door is shaking and could not close completely, the gap cause leakage of bad smell to the bed which is close to the toilet door. The washing basin is too small causing splash of water when washing face or brushing teeth. The space is too small for 3 person room which no space to place 2 medium sized luggage suitcases. Heater is far from the double bed which is not warm enough during the night at 0 degree. Wi-Fi always disconnected. Price is comparable to 3 star plus hotel for the nights of Friday and Saturday, too expensive and can’t be acceptable to pay for poor facilities.

The lady at front desk was super helpful! I forgot her name. But still remember she patiently told me about the facility in the dining area. She cleaned up all the cups once again. She called the taxi for me to the Gatwick Airports with a very low price the next morning . Thanks again!

三人房只是將原本的雙人房加床，可是卻比雙人房貴了50%的價格，非常不值得，因為一般的飯店加床都是加10%~20%的價格。由於是雙人房加床，房間的空間變得很小，幾乎連打開行李的空間都沒有，但是早餐還不錯。

nice place, staff very friendly

The following is what I experienced during my stay. One of the worst hotel stays that I have ever had!!!! - Sink in my room had very low water pressure it was not useful for practically anything… - Instead of a proper hand towel hanging in the room by the sink, there was tissue paper provided. In fact, I asked a couple times for a hand towel and was provided a dirty one and second time the employee couldn’t find one. - Body wash in the dispensers were often low. - The shower was occupied on my level. I went to 1st level to the larger bathroom. The shower bracket holder for shower head was disconnected and shower drain was plugged during the time of use and water flooded onto floor. Manager didn’t bother fixing issue. - The very old house phone in the room didn’t work to call front desk and needed to walk down multiple flights of stairs every time I had a request for service. - I had intermittent issues opening and locking my room. I was concerned about the security of my room because they use skeleton keys In fact, when I arrived the employee that assisted me upon my arrival also had an issue opening the room. - The window for my room didn’t have a screen and needed to stay open due to the extreme heat during my stay. Insects the entered the room. Staff provided a fan, but the fan noise prevented me from getting to sleep. - Safety issue. I was informed the front door to the hotel should be locked after a certain time. The times that I came back late door was unlocked.

Kelpo hotelli. Ei mikään paras, mutta kelpaa paremman puutteessa.

Non aveva un bagno in camera

The property is close to Victoria station and walking distance from Buckingham palace. Everything was good for the price, clean, staff so sweet, the only reason for 4 stars is just that the sink was so small that I could hardly wash my hands in it nevertheless the face. And it looked more like a house with a few tiny rooms

The room was not what was advertised. I had to drag my suitcase up 5 flights of stairs with no help. Got to the room and the bed was a single, mini fridge that was unplugged, rotted windows, taps loose and dripping, could hear my neighbours through thin walls, semi open sockets. Worst place I’ve stayed. Actually didn’t stay the night, left a few hours after check in.the photos made it look spacious and like a double bed, it was basically a water closest. I just couldn’t believe it how bad it was. Couldn’t upload photos but have emailed.

Our stay was completely fine—I appreciate the work of

Serviceable and inexpensive. This place is great if you need a cheap room and nothing fancy. Good location for those who walk a lot or take transit.

Perfect location! So easy to get everywhere and the location is in a really nice part of Victoria. We booked to stay in twin room with private bathroom but the toilet wasn’t flushing. The lady at the front desk had a look and immediately changed our room for us. Very happy with this service! The room is well kept and didn’t feel dirty. The only thing that was uncomfortable was the pillow and beds. My partner and I had back and neck pain our whole trip because of it. Other than that I cannot complain because for the price, I was very happy with this hotel! So overall I would recommend to stay here :)

We were not expecting much due to reviews I had read. But it was clean. However room stunk of cigarette smoke. We had a collapsible bed, small, doubtful.it was even 4ft 6", reasonably comfortable. We paid for a slightly larger room but bathroom was still tiny, and not fit for someone with mobility issues. At least a foot high to step into a very cramped bathroom area. Shower its self good power but room to shower was extremly cramped . Could not shut bathroom door if seated on toilet. Ceiling fan only worked when light was on. Lights in bathroom not working. No fan in room to cool it down on a hot summer evening. Very basic , Very over priced at over £150 per night for what we got.

The accommodation did not have a lift, and the stairs were narrow, making it difficult to carry heavy suitcases by hand. My room had windows that couldn't be opened and no air conditioning, so it was filled with a peculiar smell. There was no ventilation at all. There was a ceiling fan, but it was very old, and the axis was wobbly, making it seem like it would break and fly off if turned on. The fan was also very noisy, disturbing my sleep. The en-suite bathroom was much smaller than expected, almost like something a prisoner would use. The only saving grace was its proximity to Victoria Station. It seems that some rooms have a refrigerator while others do not. This was the worst accommodation I have ever stayed in.

Stayed recently for a work trip as the location is great! Having seen the pictures I thought the hotel would be basic which was fine as it was only for the one night with a late arrival, but it was a lot more basic than expected. It wasn’t a proper bed, just a cheap metal frame. There was no hot water (and I did wait the 3-10 mins as the sign on the bathroom door advised for it to heat up) . My colleagues bathroom was so small they hit their head on the door multiple times and the window in my room was difficult to lock. The room and window (ground level) were unlocked and open on arrival. The door itself was an old school lock and had a gap between the door and frame where I could see the corridor outside. Didn’t feel 100% safe staying here. That being said, room was clean as was the bedding and towels. The person on reception was also friendly. Never one to leave a bad review but definitely dont think this was worth the £120 paid

Nice ppl running the place. One key per room so if youre rooming with friends then you will need to work out the key situation. The bathroom door in 204 looked like it had some poo on it. Cheap stay and within walking distance to big ben.

Bargain of a hotel for the area. Room was small and basic but clean.

Hotel is conveniently located. Victoria train station is 10mins walk away. Hotel is a little run down. Furniture kind of old and cramp but clean. Still decent if you simply want a place to sleep.

最寄りの大きな駅から比較的近く、レンタルサイクルステーションが付近にあったので交通の便利は割と良かった。 また、部屋は清潔だった。 エレベーターが無いなか重たい荷物を持って狭い階段を上り下りするのが大変だった。ホテルの人が手伝ってくれたらなお良かった。 トイレ・シャワーが共用でシャワーの台数は少ないため他の宿泊客とタイミングが被ってしまうことがあった。

Cooperative and nice staff.