8.6
非常好
基于 101 条评论
由旅行者提供
清洁度

8.6

客房舒适度

8.4

餐食

8.4

地点

8.7

服务和设施

8.7

大家经常提到 Grand Elevation Hotel
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Staff Friendliness (5)
Surroundings (4)
Accessibility (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Hotel Area (4)
Wifi (3)
Check-in/out Time (3)
Bathroom (3)
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旅行者评论 Grand Elevation Hotel

每页评论数
20
40
顾客评论
Nguyen D.
icon-origin-TRAVELOKA
8.5
/10
评论于 6几周前
非常好。我很满意
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miwarisma
icon-origin-TRAVELOKA
10.0
/10
评论于 7几周前
在这里住4天,安全、舒适、便宜
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H***i
icon-origin-TRAVELOKA
8.5
/10
评论于 11几周前
非常好,值这个价钱,房间干净,距离旅游景点很近。
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R***i
icon-休闲
休闲
icon-origin-TRAVELOKA
10.0
/10
评论于 45几周前
Pelayanan staff sangat baik dan ramah, kamar bersih, sabun mandi habis langsung diisi ulang lagi.
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Phi
icon-居家度假
居家度假
icon-origin-TRAVELOKA
10.0
/10
评论于 46几周前
Sạch đẹp gần trung tâm! Nhan viên than thiện
1人们认为它很有帮助
Le Thai N.
icon-居家度假
居家度假
icon-origin-TRAVELOKA
9.6
/10
评论于 57几周前
Phòng hơi có mùi móc,nhưng không đến nỗi không ở đc.cách âm hơi kém.
1人们认为它很有帮助
Dang Q. T.
icon-origin-TRAVELOKA
8.8
/10
评论于 76几周前
Nhân viên nhiệt tình. Dịch vụ tốt. Chỉ có TV là không tốt (không lên hình, không xem được), có báo lễ tân nhưng không sửa
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Vy Phan H. K.
icon-origin-TRAVELOKA
5.5
/10
评论于 116几周前
Terrible, the mirrow in the bathroom was broken while I'm showering. There is no hair dryer in room, I borrow and their dryer did not work well. The room was really dirty. The water heater is super old and hard to use.
1人们认为它很有帮助
Edy S. S.
icon-origin-TRAVELOKA
9.4
/10
评论于 117几周前
Hotel yang sangat luar biasa dan nyaman.
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Kivanc S.
icon-origin-TRAVELOKA
9.4
/10
评论于 118几周前
Very nice hotel, the management is good definitely.
1人们认为它很有帮助
Hong N. N.
icon-origin-TRAVELOKA
9.4
/10
评论于 119几周前
Khách sạn nằm ngay trung tâm, có buffet sáng, nhân viên dễ thương, nhiệt tình, phòng hơi cũ, lúc vào nhận phòng có mùi cống bốc lên nhưng mình xịt nước hoa rồi sử dụng là hết
1人们认为它很有帮助
Phi
icon-origin-TRAVELOKA
9.7
/10
评论于 132几周前
Phong hoi nho Nhung sạch sẽ. Nhân vien phục vụ tốt
1人们认为它很有帮助
CAPE M.
icon-origin-TRAVELOKA
8.5
/10
评论于 188几周前
Good place too holiday in phnomphen.
1人们认为它很有帮助
Kartika S.
icon-origin-TRAVELOKA
6.5
/10
评论于 266几周前
Untuk kamarnya saya rasa cukup baik. tetapi pelayanannya kurang memuaskan. Di saat komplain soal AC saja, aku harus menunggu 1 setengah jam untuk di check.
3人们认为它很有帮助
Accommodation's Reply
14 Jul 2020
亲爱的Kartika, 很遗憾听到您在我们酒店入住期间的不愉快经历。我不想找任何借口,关键在于您没有享受到愉快的住宿体验,这意味着我们做得不够好,我们会对员工进行更多培训。请放心,我们已经与相关运营部门仔细研究了您提出的所有宝贵意见。我们将更加努力地提升服务标准,并希望重新赢得您对我们酒店和服务的信任。 此致, Leam Saoly先生 运营经理
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Tho N.
icon-背包旅行
背包旅行
icon-origin-TRAVELOKA
8.8
/10
评论于 287几周前
Mình recommend khách sạn này nhé, địa điểm ok, lễ tân ok, giá cả rất ok..
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William S.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
评论于 287几周前
The buffet breakfast was US 5 and really good consisting of fruit cereal, Asian breakfast with eggs and bacon to suit all tastes. Evening meals were also good and reasonable prices. I can recommend the quality of food and the helpful staff who made my visit enjoyable
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William S.
icon-家庭
家庭
icon-origin-TRAVELOKA
10.0
/10
评论于 288几周前
The reception team went out of their way to be extra helpful in many aspects of my stay .I work in hospitality in UK and they are first rate people by international standards
2人们认为它很有帮助
Accommodation's Reply
31 Jan 2020
亲爱的威廉: 非常感谢您抽出时间就您最近的入住体验留下宝贵的反馈。我很高兴听到您喜欢我们的团队,并享受了愉快的住宿体验。我们一直致力于在酒店提供最优质的服务,听到客人享受到我们的服务,我们倍感欣慰。我很乐意与我们的团队分享您的评价。非常感谢您入住 Grand Elevation 酒店,期待您的下次光临。 此致, Leam Saoly 先生 运营经理
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Sri Y.
icon-背包旅行
背包旅行
icon-origin-TRAVELOKA
9.0
/10
评论于 288几周前
It was nice stay 2 days there. Only the bed was hard and room no window. Bathroom was very nice clean. Breakfast was standard OK and the coffee was great.
1人们认为它很有帮助
Accommodation's Reply
31 Jan 2020
尊敬的 Sri, 感谢您分享您的入住体验!很高兴我们能为您安排房间。我们认真对待所有投诉,并向您保证,我们已制定了完善的流程和标准,以确保所有客人的舒适和安全。很高兴您喜欢我们的服务,并享受了愉快的住宿体验。我们为能有您这样的顾客而感到幸运。期待未来再次与您合作。 此致, Leam Saoly 先生 运营经理
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aditya t. w.
icon-购物和烹饪
购物和烹饪
icon-origin-TRAVELOKA
9.7
/10
评论于 299几周前
Great room and staff too, sure we will stay again when we are in Phnom Penh
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Nguyen H. T.
icon-origin-TRAVELOKA
8.8
/10
评论于 305几周前
lúc nhập phòng mất 20 phút vì bị khách sạn nói là chưa thanh toán tiền phụ thu 1 người, sau 1 hồi kiểm tra lại thì ok, nói chung nhân viên cũng thân thiện, gần trung tâm thuận tiện đi lại, giá cả hợp lý có thể sẽ quay lại
2人们认为它很有帮助
每页评论数
20
40

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