Excellent even the waitress can't speak English well. However, she is so passionate for our service.

The breakfast is not so good and the spa is seven minus the rest the mineral water of the Jacuzzi sauna and the pool was very good

We loved it! :)

Excellent hotel. Highly recommended.

Everything was perfect - room size, breakfast, pool and span center

Spa is on the small side, but so is the hotel. It is well kept, saunas are hot. No staff

Older hotel, but well maintained. Excellent sites nearby and a good breakfast.

If you planning to visit hissar, please do so, this is the hotel you should stay! Definitely worth!!! The spa, the room, restaurant everything was perfect of course the staff!!!

The hotel was very clean, the pool too. The staff was very nice and polite. The food in the restaurant was varied and very tasty. Unfortunately, the water in the pool was quite cold for mineral water. It is located in a very convenient place, close to everything. There is a parking lot.

Our third stay at this hotel. Always satisfied. Friendly, helpful staff. Dinners tasty and reasonably priced. Breakfast the same each day but varied and fresh.

Amazing in all respects

Nice location, friendly staff, beautiful view.

I liked the room and bath. It was spacious. Bath was modern. The draining in bath was slow and inadequate. Staff a little complacent excepting Galina Marinova - front desk as resourceful employee. Our room had a very nice balcony overlooking church and mountains. That was my favourite thing. I would stay there again.

Can't say enough about the fine restaurant for dinner and the breakfast. Dinner menu includes European as well as Bulgarian favorites. It was great! On the minus side, though I'd used Hotels email to indicate we'd be arriving at noon, we still had to store our bags for 2 hours and come back. The Wi-Fi was fast, but erratic. There was no water in the morning for at least 2 days of our 5 night stay.

Night manager was very helpful and freindly. Great knowledge of the area. Rooms were big and clean. Spa temperature was amazing. All facilities were working. Breakfast was also good.

Was only here as a quick overnight stay. Seems to be a town mainly thriving on spa hotels but with not much else to do.

It's hard to find any way of improving our stay at this hotel. The staff were marvelous and very helpful. Rooms were clean and attended to. The restaurant was fabulous in the evening with a large menu. Breakfasts were fresh and inviting. My wife reports that the pool and massages were first class. By the way, the location is also very good for seeing the historic core of the town. We would return.

The place was nice, clean, we enjoyed every bit of it - the SPA, the food, the friendly staff, it's at a great location too

Tres bien.Tres bon service,très agréable pour relaxer.Le spa est très calme et relaxant.

excellent on site restaurant. Close to Roman ruins