Overall Ratings & Reviews Holiday Villa Hotel & Suites Kota Bharu

祝您一切顺利！工作人员非常友好、乐于助人且热情周到。地理位置优越，靠近所有商店（例如餐饮）。房间舒适。清洁度还行。服务和设施：泳池很棒，但桑拿房正在维护中。早餐种类丰富，味道不错。

The staff not friendly at all. And of course when its come to state problem, this hotel have some racism attitude. This is our first and last visit to this hotel. Will never repeat. I've paid for RM500+ they can said don't have any room under our reservation. This is too much also.

Hotel location is OK. Nearby to Wakaf Che Yeh. Only 5 minutes walking distance.

Room are terrible. They don't wash the bathrooms for a few months I guess. They just wipe everything. Carpet along d corridor from lift to room are no clean and vacuum. Overall our stay are suck.

Swimming pool is great. My children have a pleasure holiday since this is my first time to bring my kids to Kelantan. Spacious size room. Only little problem with the parking. Space is small and only can place around 30-40 cars is not mistaken. We need to park a far because full park.

Mula-mula masuk bagi bilik 413 buka bilik ada orang. Nasib baik orang tu tak main hahaha. Kejut diorang tengok kita. Pasti bagi bilik 605 masuk bilik bunyi nangis, rupanya orang sbelah gadub ngan siapa tak tahu. Terkejut anak aku, macam-macam ayat keluar, bising, aku mintak tukar bilik, dapat la bilik 613, tandas sumbat, apa la nasib aku aritu.

Honestly, I don't think this hotel deserve a 4 star. Even 3-star hotel in Kuala Lumpur is much more better. 1. The toilet, I tell you, there were lots of small flies. There were lizard and small cockroaches. Oh and they gave us a used bath gel. It was half empty. 2. Asked for early check in, because apparently I arrived earlier than expected, they didn't let me. I even willing to pay extra and asked to talk to the manager but they refuse. I came from Kuala Lumpur, I have no where to stay. Lastly I just lepak at McDonalds beside the hotel. 3. The room is not sound proof at all, you can hear people from room beside you talking to their phones etc. 4. As we stay at Level 3 and the pool is at level 2. It is so annoying hearing kids screaming and shouting at 8am. 5. Parking space is very very limited. You can pay the reserved parking in-front of their hotel for RM20 per day but what nonsense. The parking provided for Hotel guest are limited. I came back late night and I had to park in-front of Watson. Overall, not worth it for a 4 start hotel. For the price? Okay lah. But to claim you're a 4 star hotel? Nonsense.

Nice hotel. Convenient and within walking distance to Wakaf Che Yeh.

Service A++++, hotel ni sangat dekat dengan wakaf che yeh and berhampiran dengan Watson, dobi, salon. Suka sangat!

Nice and worth staying. Bilik luas, makanan sedap.

I have to wait long queue for check in. waiting for 3 hours to get the towel after check in.

enjoy everything there..breakfast was ok..

Hotel terbaik dekat dengan wakaf che yeh pasar siti khadijah bazar tok guru dan warung pak mat.. hotel bersih dan luas..staf ramah dan membantu..thank u..akan datang semula nnt..insyaAllah..

Pleasant stay at hotel and will come again

Tv not functioning well.. After 8hours at office, I need entertainment. With poor tv image, not satisfying me

A very nice hotel. My parents enjoy their stay here.

Hotel x selesa, bilik berdebu, breakfast x mesra.

Bilik yang bagus, kolam yang sesuai untuk anak, staff yang mesra. Cuma pilihan makanan kurang menarik untuk sarapan.

Servis lambat, pukul 7 check in, pukul 9 baru dapat masuk bilik.

Amat tidak berpuas hati. Air keruh dan anak-anak gatal kulit kerana mandi di sini. Tiada ganti rugi dari hotel. Rugi duit je. Last ambik hotel ni. Teruk.