8.3
非常好
基于 639 条评论
由旅行者提供
清洁度

8.7

客房舒适度

8.8

餐食

7.7

地点

8.8

服务和设施

8.5

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氛围 (3)
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旅行者评论 Pan Pacific Serviced Suites Beach Road

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顾客评论
A***u
icon-origin-TRAVELOKA
9.4
/10
评论于 15几周前
仁慈,最棒,没有辩论! 😁👍
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Accommodation's Reply
22 Jul 2025
感谢您抽出时间为我们的酒店留下评价!很高兴您度过了愉快的时光,希望很快能再次见到您。此致,Ashley Dave,助理宾客服务经理
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Anggara R.
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休闲
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10.0
/10
评论于 29几周前
房间很漂亮,小厨房很棒,房间景色也很漂亮。食物很美味,味道也不错。对于穆斯林来说,这里离大清真寺很近。
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Accommodation's Reply
28 Apr 2025
尊敬的 Anggara 先生,感谢您的好评!我们很高兴您喜欢我们温馨的客房、设备齐全的小厨房和美丽的景色。我们也很高兴您觉得这里的食物始终如一,符合您的口味。我们很高兴得知我们酒店靠近大清真寺,方便您入住。非常感谢您的反馈,我们期待再次欢迎您,享受美好的体验!此致,AshleyDev,助理客服经理,优雅奢华。
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R***F
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商业
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9.4
/10
评论于 47几周前
Clean and big room and near to our office. Very comfortable to stay
1人们认为它很有帮助
Accommodation's Reply
03 Dec 2024
尊敬的宾客,感谢您抽出时间分享您的反馈。虽然我希望您能有更好的体验,但正是这样的反馈让我们得以学习并不断改进。我们致力于提供卓越的宾客体验,但这次我们显然有所欠缺。如果您给我们一个机会,让我们重新赢得您的信任,我保证我们将竭尽全力,为您带来众多宾客喜爱的卓越酒店体验。此致,AshleyDev 助理宾客关系经理
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A***d
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8.5
/10
评论于 64几周前
Love the surrounding and near the haji lane.
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Accommodation's Reply
26 Aug 2024
尊敬的宾客,非常感谢您抽出宝贵时间分享您近期入住体验的精彩评价!我们很高兴得知您在新加坡泛太平洋海滩路服务式公寓度过了愉快的时光!我们非常感谢您善意的评价,也很高兴我们能够达到您的期望。您的反馈对我们非常宝贵,我们很高兴您拥有美好的体验。再次感谢您选择入住我们酒店并分享您的评价。我们希望很快能再次欢迎您光临!此致,Ashley Dev Menon,助理客户关系经理。
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Guest
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休闲
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8.0
/10
评论于 64几周前
Great rooms and excellent service from housekeeping and front desk staff.
1人们认为它很有帮助
Accommodation's Reply
26 Aug 2024
尊敬的宾客,非常感谢您抽出宝贵时间分享您近期入住体验的精彩评价!我们很高兴得知您在新加坡泛太平洋海滩路服务式公寓度过了愉快的时光!我们非常感谢您善意的评价,也很高兴我们能够达到您的期望。您的反馈对我们非常宝贵,我们很高兴您拥有美好的体验。再次感谢您选择入住我们酒店并分享您的评价。我们希望很快能再次欢迎您光临!此致,Ashley Dev Menon,助理客户关系经理。
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A***d
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休闲
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8.2
/10
评论于 79几周前
Overall lumayan Ok, hanya saja saya menginap 3malam di tipe 2kmr namun hari ke 2 handuk untuk tangan di wastafel di ke 2 kamar mandi di ambil oleh house keeping dan tidak di kembali kan, jadi dari hari ke 2 sampai ke 4 handuk tangan di wastafel di ke 2 kamar mandi tidak di kembalikan lagi oleh house keeping dan perlengkapan mandi tidak di reffil, teh gula kopi sachet juga tidak di reffil hanya di kasih pas hari pertama saja.
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Accommodation's Reply
29 Apr 2024
尊敬的 A*d,感谢您对我们酒店的好评!很高兴您入住愉快,期待很快再次见到您。此致。Winnie Low,运营经理。
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Annisa A.
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9.7
/10
评论于 90几周前
Come here for our 4th wedding anniversary. Everything seems so perfect for us. Very nice room, very clean and tidy, easy check in and check out. Helpful staffs. Excellent service! We love the pool. They have a very nice view! The location also nice, very close to the Parkroyal Plaza bus stop. Will come back for sure!
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Accommodation's Reply
02 Mar 2024
尊敬的 Annisa F. A.,感谢您的精彩点评!我们很高兴得知您的入住体验不仅愉快,而且总体而言非常出色。您的满意是我们最大的奖励。感谢您对高效客房服务和友好热情的前厅团队的积极评价,他们为您打造了难忘的入住体验。我们很高兴您喜欢酒店的位置以及我们享有绝佳景致的屋顶泳池。我们迫不及待地欢迎您再次光临新加坡!祝您旅途愉快,期待再次为您服务。此致。Winnie Low,运营经理。
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dewi a. a.
icon-origin-TRAVELOKA
9.7
/10
评论于 91几周前
Great room, great location and nice staff.
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Accommodation's Reply
29 Jan 2024
尊敬的 Dewi Ardit Arini,感谢您的热情评价!我们很高兴听到您觉得我们的房间很棒,地理位置优越,并且入住期间遇到了我们友好的员工。我们期待再次为您带来非凡的体验!此致,Maezel Angeles,助理客户关系经理。
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Wulan S.
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9.7
/10
评论于 92几周前
We stayed here for 2 nights. The hotel was very clean and comfortable. A king-size bed was provided and huge enough for us. The hotel staff was very friendly and helpful. When we were in Singapore, my phone was lost in a Grab vehicle. The hotel staff (Ms. Tini) helped us contact Grab so that my phone could be returned. We were very grateful for this.
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muhammadkafi r.
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10.0
/10
评论于 107几周前
Receptionist warm and welcome, the place kind of hit in the sweet spot you can go anywhere not to mention near MRT station. Nothing but a joy to spend time here
1人们认为它很有帮助
Lily S. L.
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9.7
/10
评论于 118几周前
All staffs were friendly and helpful.
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Accommodation's Reply
31 Jul 2023
尊敬的 Lily Suciati lim,感谢您的宝贵反馈!我们很高兴听到您觉得我们的员工友好且乐于助人。提供卓越的服务是我们的首要任务,我们很高兴得知我们的团队给您留下了美好的入住体验。期待未来再次欢迎您。感谢您选择我们酒店!此致。Gobinath Pillai,运营经理。
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Wendyani P.
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9.7
/10
评论于 123几周前
Very good. Very clean. Spacious.
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Accommodation's Reply
16 Jun 2023
尊敬的宾客,感谢您与我们分享您的入住体验,我们很高兴您享受到我们独特地理位置带来的便利。希望您入住愉快,并期待每次您光临我们酒店时都能为您提供最优质的服务。此致。Gobinath Pillai,运营经理。
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Ekatama W. J.
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9.1
/10
评论于 129几周前
Sangat menyenangkan menginap di sini. Semua ada di dalam kamar.
1人们认为它很有帮助
Accommodation's Reply
09 May 2023
尊敬的 Ekatama Wahyu:感谢您与我们分享您的入住体验,我们很高兴您享受到我们独特地理位置带来的便利。希望您入住愉快,并期待在您每次光临时继续为您提供优质的服务。此致,Gobinath Pillai,运营经理。
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Christian G. E.
icon-origin-TRAVELOKA
5.4
/10
评论于 134几周前
- Location is good, but access to the hotel is certainly not. Construction everywhere and if you have a toddler with stroller you will struggle cause it 's so not Singapore to not have proper ramp from the main road to this place.- the sofa was broken and carpet was dirty and full of dusts. My kid got sick because of this.- bathtub is super slippery, no anti-slip mat. Water pressure is very weak.- service was disappointing (baby cot wasn't prepared, no extension of check out for even 30mins) This hotel totally doesn't deserve five stars. Disappointed with the quality of the suite and the service.
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Elle N.
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9.7
/10
评论于 144几周前
The experience was awesome! The room was spacious for 2 pax and the bed was also comfortable. Will be better if the view can be towards the flyer side but generally it is clean and comfy. Hopefully can also add in Netflix and YouTube or allow screen mirroring and it will be perfect! Location is very accessible via car and Nicoll Highway MRT.
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2人们认为它很有帮助
Accommodation's Reply
03 Feb 2023
亲爱的Elle, 感谢您与我们分享您的入住体验,我们很高兴您享受到我们独特地理位置带来的便利。希望您入住愉快,并期待在您下次光临时为您提供最优质的服务。 此致, Gobinath Pillai 运营经理
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hermawan h. s.
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8.8
/10
评论于 150几周前
Kenapa di sini? Karena lokasi di dekat Masjid Sultan, banyak makanan halal dan murah. Kamar luas, ada dapur dan mesin cuci. Mesin kopi, air minum terfilter. Top. Tapi ada beberapa yang harusnya bisa ditingkatkan. Toilet tidak ada bidet showernya. Dan tidak ada jemuran baju. Btw liftnya agak lama dan noise. Thank you. Kalo ada promo, akan menginap lagi di sini.
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3人们认为它很有帮助
Accommodation's Reply
19 Dec 2022
尊敬的 Hermawan: 感谢您与我们分享您的入住体验,我们很高兴您喜欢我们独特的设施。希望您入住愉快,并期待在您每次光临时都能为您提供最优质的服务。 此致, Gobinath Pillai 运营经理
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Kriangkrai M.
icon-origin-TRAVELOKA
9.7
/10
评论于 164几周前
ห้องพักมีสิ่งอำนวยความสะดวกครบดีมากเลย จองห้อง Suite ไว้ น้ำดื่มจากก็อกได้เลย☺️
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Accommodation's Reply
07 Sep 2022
尊敬的 Ruethairat: 感谢您与我们分享您的入住体验,我们很高兴您享受到我们独特地理位置带来的便利。希望您入住愉快,并期待在您下次光临时为您提供最优质的服务。 此致, Gobinath Pillai 运营经理
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XIN YI LAM
icon-origin-TRAVELOKA
6.2
/10
评论于 171几周前
Room for 2 was booked for a birthday celebration. Location was OK, but I would not recommend it to people who prioritise convenience in terms of transportation, as there is quite a walking distance from the MRT station/Bugis shopping malls to the hotel. There is a mini mart and 7-11 convenience store just opposite of the hotel entrance. Check in process was not as smooth as expected. Hotel gave me the wrong room with the knowledge that I requested for a twin bed room but I requested for a large bed room. Had to go down to the front desk to request for a change and they changed it for me immediately after confirming my request through the app. By the time I officially checked into the room, I had to rush to set up the decorations. I feel that this inconvenience could have been avoided if the hotel had double checked my requests beforehand. Birthday celebration was mentioned in the request as well but the front desk staff still asked me what event was I planning after seeing my balloons, and said that they would send a slice of cake up. We did not receive the cake. The service from the different staff was pleasant, but nothing extraordinary. Many parts of the suite was dirty, with stains and stickiness in the fridge, on the walls, floors, and the desk areas. The sliding door to the bedroom was very dusty as well. The bed and washroom seemed OK. I did not ask for a change in room again as I was pressed for time. Overall, I feel that cleanliness should be maintained to the utmost standard and the hotel failed to do that.
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3人们认为它很有帮助
Accommodation's Reply
24 Jul 2022
亲爱的 Xin, 感谢您抽出时间分享您的反馈。虽然我希望您能有更好的体验,但正是这样的反馈让我们得以学习并不断改进。我们致力于提供卓越的宾客体验,但这次我们显然有所欠缺。如果您给我们一个机会,让我们重新赢得您的信任,我保证我们将竭尽全力,为您带来众多宾客喜爱的卓越酒店体验。 此致, Gobinath Pillai 运营经理
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Tay P. H.
icon-origin-TRAVELOKA
9.7
/10
评论于 186几周前
Very clean and smooth check in. Beautiful view at the swim pool and amazing gym.
1人们认为它很有帮助
Accommodation's Reply
18 Apr 2022
亲爱的 Tay, 非常感谢您抽出宝贵时间评价您在我们服务式公寓的入住体验。我们很高兴您在这里度过了愉快的时光。我们的管理层将客户满意度视为重中之重,我们始终致力于为住客服务。每次收到这样的好评,我们都会倍感鼓舞,因为它真正激励着我们所有人不断追求卓越,提供业内最佳的服务、设施和产品。正是像您这样的住客让我们的工作更加精彩,我们由衷感谢您的激励,并激发了我们服务的热情。我们期待着再次为您服务,欢迎您再次光临。感谢您的宝贵支持。 此致, Gobinath Pillai 运营经理
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Adeline S. T. Y.
icon-origin-TRAVELOKA
5.9
/10
评论于 186几周前
No bottled water despite asking for it, told us to go 7-11 buy if we want. Ask for ice but they ask us to go down to reception to collect. Tap in the toilet was very lose like going to spoil. Coffee machine was very dirty, the water was murky when we were trying to use. But bed very big and comfortable.
3人们认为它很有帮助
Accommodation's Reply
11 Apr 2022
亲爱的Adeline, 感谢您抽出时间分享您的反馈。虽然我希望您能有更好的体验,但正是这样的反馈让我们得以学习并不断改进。我们致力于提供卓越的宾客体验,但这次我们显然有所欠缺。如果您给我们一个机会,让我们重新赢得您的信任,我保证我们将竭尽全力,为您带来众多宾客喜爱的卓越酒店体验。 此致, Gobinath Pillai 运营经理
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