Copthorne King’s Hotel Singapore

探索 Copthorne King’s Hotel Singapore
8.3
非常好
基于 206 条评论
由旅行者提供
清洁度

8.4

客房舒适度

8.3

餐食

8.3

地点

8.2

服务和设施

8.3

大家经常提到 Copthorne King’s Hotel Singapore
所有
氛围 (3)
卧室 (3)
浴室 (3)
酒店区域 (3)
距市中心的距离 (2)
无障碍设施 (2)
员工友好度 (2)
Wifi (2)
房间空间 (2)
隔音 (2)
排序方式
最近
格式
带有文本
偏好
所有评分, 当前应用程序语言, 查看所有评论

旅行者评论 Copthorne King’s Hotel Singapore

每页评论数
20
40
顾客评论
dito
icon-商业
商业
icon-origin-TRAVELOKA
8.5
/10
评论于 7几周前
在新加坡进行各种活动时,一个舒适的休憩场所
Translated by Google Icon
查看原文
觉得此评论有用吗?
Michael W. D.
icon-origin-TRAVELOKA
8.3
/10
评论于 22几周前
当我们说房费包含早餐时,接待员在办理入住手续时并不太热情。他们只是说他们的系统显示不含早餐,但我的优惠券包含早餐。
Translated by Google Icon
查看原文
1人们认为它很有帮助
Budi S.
icon-休闲
休闲
icon-origin-TRAVELOKA
9.4
/10
评论于 31几周前
度假期间非常舒适的住宿地点,酒店员工的热情款待。
Translated by Google Icon
查看原文
觉得此评论有用吗?
J***e
icon-居家度假
居家度假
icon-origin-TRAVELOKA
6.5
/10
评论于 38几周前
阳台门坏了,我请求帮助,但什么也没发生。没有全身镜,有点不方便,浴缸有点小,即使对于像我这样矮的女孩来说
Translated by Google Icon
查看原文
1人们认为它很有帮助
T***a
icon-origin-TRAVELOKA
9.1
/10
评论于 45几周前
Staff ramah dan membantu, lingkungan dan kamar hotel bersih
觉得此评论有用吗?
c***l
icon-origin-TRAVELOKA
6.4
/10
评论于 79几周前
We stayed 6 days 5 nights in this hotel. At first I feel a bit hesitated to booked after read some reviews about the unprofessional receptionist, but try to ignore after read some other reviews about the spacious room & good location. Unfortunately I got a room with broken bath up tap. So I called the receptionist for room changing, unlucky Amir is the one who accepted my phone. He worked so slow, answer with unprofessional tone, with no solution until I have to go down & confronted him, Then I got my room changed with his sour face. Long story short, the next day I reported him to his superior, Ms. Nana, After she listened to the story, She apologized and asked Amir to apologized of his unprofessional behaviour. She then try to offered some complimentary additional services which I appreciated but in the end I just have to turn down the good gesture, since it will not give Amir a good lessons. Despite that unprofessional staff problem, the hotel is still in good condition, the cleaning lady cleans very well. The hotel has a quite spacious room also the location is good. Anyway, Thank you to Ms. Jocelyn and especially to Ms. Nana who sincerely try to solved the problem & make my staying there pleasant.
阅读更多
1人们认为它很有帮助
N***e
icon-居家度假
居家度假
icon-origin-TRAVELOKA
10.0
/10
评论于 82几周前
All in all. This is the best hotel in Singapore 🤩.
3人们认为它很有帮助
WillyA Willy
icon-origin-TRAVELOKA
8.3
/10
评论于 104几周前
Room is clean. But I was expecting a more special touch when I added notes; it was for a wedding anniversary. Wife is unhappy about the 2 single beds as we requested for 1 queen size instead. Breakfast was good. Overall an OK staycay.
3人们认为它很有帮助
Accommodation's Reply
06 Feb 2024
尊敬的 Willya willy,感谢您选择入住我们酒店庆祝您的结婚纪念日,并分享您近期入住体验的反馈。我们很高兴听到您觉得房间干净整洁,并享受了早餐。对于您在周年庆典中遇到的特殊需求,我们深表歉意。您的反馈对我们至关重要,我们将重新审视我们的流程,以确保您的特殊要求,尤其是像周年纪念日这样重要的场合,能够得到应有的关注。对于您房间床位安排造成的任何不便,我们深表歉意。我们的团队会尽力满足客人的喜好,对于任何疏忽,我们深表歉意。感谢您的理解,也感谢您选择与我们共度您的特殊时刻。我们希望未来有机会再次欢迎您,为您带来更难忘、更愉快的体验。如果您有任何具体需求或其他信息需要分享,以帮助我们改进服务,请随时与我们联系。此致,Jocelyn Ngiam,前台经理。
Translated by Google Icon
查看原文
ADI
icon-origin-TRAVELOKA
5.1
/10
评论于 105几周前
The service was very poor due to a 2-hour wait to check-in, unfriendly staff, rooms not as promised and dirty. I regret to choose this hotel.
1人们认为它很有帮助
Accommodation's Reply
13 Jan 2024
尊敬的Dicky先生,对于您在我们酒店入住期间遇到的不愉快经历,我深感抱歉。您的反馈对我们至关重要,我们保证会认真对待。对于入住等待时间过长给您带来的不便,我深感抱歉。我们深知顺畅高效的入住流程至关重要,但您的体验未能体现我们一贯的优质服务。请您放心,我们将着手解决此问题,以确保未来入住流程更加便捷。对于您遇到的工作人员不友好以及房间清洁问题,我深感抱歉。这绝对不符合我们预期的服务水平。我们将对您提出的问题进行彻底调查,并采取纠正措施,防止类似问题再次发生。您的反馈对我们非常宝贵,我们真诚地感谢您向我们反映这些问题。如果您愿意提供更多关于您入住体验的详细信息,将有助于我们找出需要改进的具体方面。我理解您的体验未能达到预期,对此我深感抱歉。我们希望未来有机会改正错误,重新赢得您的信任。感谢您的理解,希望不久的将来能再次欢迎您光临。此致,Jocelyn Ngiam,前台经理。
Translated by Google Icon
查看原文
Indra
icon-origin-TRAVELOKA
8.5
/10
评论于 129几周前
We stay 6days 5 nights. Nice experience ….
觉得此评论有用吗?
Janet S.
icon-origin-TRAVELOKA
10.0
/10
评论于 133几周前
Its my 2nd time of staying here Copthrone King 's Hotel and its great experienced we always get an upgrade of room. Staff are friendly and helpful.
3人们认为它很有帮助
Accommodation's Reply
26 Jun 2023
尊敬的Janet Salvo,您好!谨致以国敦国王酒店最诚挚的问候。非常感谢您选择国敦国王酒店作为您近期入住我们酒店的首选酒店。我们致力于为所有宾客提供卓越的入住体验,展现国敦国王酒店独特的传承与文化,并力求提供卓越的服务。感谢您在百忙之中抽出时间写下您的想法并给予我们如此高的评价。我们很高兴了解到您在我们酒店的整体入住体验。再次感谢您,祝您拥有美好的一天。此致。Rezzal,前台助理经理。
Translated by Google Icon
查看原文
Nguyen
icon-origin-TRAVELOKA
9.1
/10
评论于 141几周前
Supernice balcony. Receptionist was very friendly and helpful. Spacious room, bathtub is good for me and swimming pool as well.
2人们认为它很有帮助
Accommodation's Reply
15 May 2023
尊敬的先生/女士,感谢您对我们近期入住体验的宝贵反馈,感谢您抽出时间和做出的贡献。我们非常乐意为您提供帮助,并期待您的再次光临。谢谢!此致,宾客关系团队。
Translated by Google Icon
查看原文
nazalia a. f.
icon-origin-TRAVELOKA
9.7
/10
评论于 143几周前
Nice Hotel to stay. Located near MRT station (around 200 m) and in front of bus station. Don't need to worry about transportation. The hotel room was clean and big enought for couple. I stayed for 4 night here. Breakfast food was standard. But overall I enjoyed stay there.
1人们认为它很有帮助
Adeline K.
icon-origin-TRAVELOKA
9.4
/10
评论于 156几周前
Booked for 31dec'22 countdown, though no fireworks can be seen from the hotel but theres a bridge near the hotel that can see the fireworks from far. Also received a free upgrade to their suite & it was just an amazing experience staycay 😊 thank you so much!
1人们认为它很有帮助
Accommodation's Reply
12 Jan 2023
亲爱的Adeline: 感谢您对我们近期入住体验的宝贵反馈,我们非常感谢您抽出时间和做出的贡献。我们很高兴得知您享受了套房升级和入住期间的住宿体验。期待您的再次光临! 谢谢! 此致, 宾客关系团队
Translated by Google Icon
查看原文
Gladys C.
icon-origin-TRAVELOKA
6.1
/10
评论于 173几周前
The rooms were squeezy especially the toilets. The balcony door can't be opened unless we call and ask to open it. But once you close the door, you can't open it again.
3人们认为它很有帮助
Accommodation's Reply
17 Sep 2022
尊敬的 Gladys C: 感谢您对我们近期入住体验的宝贵反馈,并感谢您付出的时间和贡献。我们非常乐意为您提供帮助,并期待再次欢迎您光临。 谢谢! 此致, 宾客关系团队
Translated by Google Icon
查看原文
MUHAMAD A. R.
icon-origin-TRAVELOKA
9.3
/10
评论于 177几周前
What I love.- So comfortable. The room is clean.- the employee are so nice.- they serve variety of good foods for breakfast.- gave us a lot of bottled water in our room.- comfy bed.- comfy gym. Downside:- It ' s nearby the bus station but far from MRT.- The pool is not really big.- no supermarket nearby.
1人们认为它很有帮助
Accommodation's Reply
21 Aug 2022
尊敬的穆罕默德: 感谢您对近期入住体验的宝贵反馈,也感谢您付出的时间和贡献。请注意,我们将在哈夫洛克带开通新的地铁线路 (TE16)。该线路即将投入运营,我们非常高兴能够为所有宾客提供便捷的出行体验。 同时,我们期待您的再次光临。 此致, 宾客关系团队
Translated by Google Icon
查看原文
NGUYEN T. Q. H.
icon-origin-TRAVELOKA
10.0
/10
评论于 181几周前
Buffet sáng ngon lắm. Nhiều món. Cà ri xuất sắc. Hồ bơi nước trong veo. Dịch vụ tốt Có Late Check out. Điểm trừ: Hơi xa MRT (hơn 1,2km)
4人们认为它很有帮助
Accommodation's Reply
31 Jul 2022
尊敬的 Thi Q.H.N. 感谢您对我们近期入住体验的宝贵反馈,并感谢您付出的时间和贡献。我们非常乐意为您提供帮助,并期待再次欢迎您。 此致, 宾客关系团队
Translated by Google Icon
查看原文
Dwi Eka Susanti
icon-origin-TRAVELOKA
4.8
/10
评论于 182几周前
We book family room but was given standard room. We checked with reception, they are also unsure. Eventually they send extra bed for us. However what we book is 1 queen 1 single and not extra bed and the room is too squeezy.
1人们认为它很有帮助
Accommodation's Reply
13 Jul 2022
亲爱的Dwi, 感谢您分享反馈,我们对您入住期间的房间分配问题深表歉意。我们了解到预订过程中出现了内部故障,导致您抵达时房间分配出现问题。 我们已将此事提交至相关部门,并审查未来可能采取的措施。 再次感谢您的宝贵反馈,我们期待有机会再次欢迎您。 此致, 宾客关系团队
Translated by Google Icon
查看原文
Kai X. Z.
icon-origin-TRAVELOKA
8.5
/10
评论于 182几周前
OK, is just the check out doesn't have express service.
3人们认为它很有帮助
Accommodation's Reply
31 Jul 2022
亲爱的Tan, 感谢您宝贵的时间和意见分享。我们已记录此事,并将尽快联系相关部门,评估后续情况。 同时,请您保重,注意安全! 此致, 客户关系团队
Translated by Google Icon
查看原文
Alric F.
icon-origin-TRAVELOKA
9.3
/10
评论于 184几周前
Clean room, nice food. Only the place not so easily reachable by MRT station, need to use bus or taxi.
3人们认为它很有帮助
Accommodation's Reply
03 Jul 2022
亲爱的Alric: 感谢您联系我们,也感谢您分享最近的入住体验。 我们期待您的再次光临。 此致, 宾客关系团队
Translated by Google Icon
查看原文
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved