Overall Ratings & Reviews Mercure Penang Beach

预订的时候要求订海景房，结果订的却是城景房。早餐非常拥挤，没有座位。

房间距离高速公路太近，所以晚上可以清楚地听到车辆的声音。

非常好的地方。员工很可爱。 海滩太美了。你可以在这里看到日出

房间和娱乐区（游泳池和海滩）的状况相当好。酒店附近有一家迷你商店，商品比较齐全。工作人员服务很好，很友好。

只是离市中心有点远，无法欣赏“老城区”。我建议为租户提供班车服务，还有便利店。

我订了一间可以看到海景的房间，景色正好。美丽的。

OK good awesome wonderful nice.

Vị trí gần biển và bến xe bus nhưng nhân viên ở đây không được thân thiện lắm/xa cách như không có người! Dịch vụ đồ trong phòng còn kém không đầy đủ với tiêu chuẩn khách sạn 4*!

Kotor, staff juga tidak begitu paham saat check in. Staf pun enggan membantu menurunkan koper dari mobil maupun menaikkan barang ke mobil.

Inconvenience of car parking. Many was reserved. Distance to walk a distance. Not recommended.

After 3 years back again to this hotel and, still gives the same ambience. The room the staff the food and everything were all great.

Hotel yang cantik betul-betul tepi pantai. Bilik yang mewah, bersih dan banyak peralatan keperluan disediakan. Memang selesa sangat, anak-anak suka. Breakfast pun sedap. Macam-macam makanan ada sesuai untuk semua bangsa.

The linens were stained with few drops of blood and I call to housekeeping at 3pm request for a change. However no action taken. Second call make at 8pm till 10pm, I need to walk in the reception counter again to ask for a change. It 's an old building that refurnished to this new hotel. Honestly I don't think the room worth for the price of rm342 per night. Seriously disappointed and I won't visit again. Please improve on your service. The hotel downstairs is direct access to beach but the beach is so poorly maintained.

View cantik. Staff friendly. Ambil Superior Suites. Bilik/Toilet luas & bersih. Siap ada shower & bathtub. Sesuai stay dengan anak. Berbaloi stay sini 👍🏻.

Everything quite good! Room is clean. A little poor is swimming pool unable to provide towel.

Well it ' s because accidentally I click 1 person in room, then I just get 1 for breakfast. Usually even I click 1 person in room, I still get breakfast for 2 persons.

Bilik tak berapa sejuk walaupun dah panggil teknisi.

The room supposed to be a sea view but it wasn't.

The hotel is new and low density. Limited free parking but plenty paid parking bay at the building next door. The hotel room is cosy and the sea view is superb with the bench at the window. The beach is clean. The toilet tile is quite slippery, be careful especially for young kid. The lift is efficient, every trip is without a long wait including during peak hour. Overall a fantastic stay at this hotel and it will be my permanent stay for my next trips.

Overall it was good..bilik modern, banyak plug, ruang bilik selesa.. hotel ni ada private beach so sangat selesa nak mandi.. pool pun agak besar, tapi ada time untuk mandi so kalau dah sejam mandi pool boleh sambung mandi kat pantai pulak.. menu untuk breakfast boleh laa..