尊敬的 Abdul K.B.,感谢您的宝贵意见。很遗憾您的入住体验未能达到您的预期。对于因客房数量和早餐不足而造成的不便,我们深表歉意。我们将与客房部和厨房部门合作,立即解决此问题。对于我们员工的不友好和漠不关心的态度,我们也深表歉意。我们将与我们的团队讨论此问题,并提供额外的培训,以便将来提供更好的服务。我们真诚地感谢您的反馈。谢谢。马六甲瑞士贝尔大酒店
We were allowed to check-in before its time. Great, well-decorated hotel. The room is very clean. My family really enjoyed to stay here. Sure, we will come back again. Thank you.
We are booked 3 rooms for all my family. Menu is not satisfy especially breakfast session. Services most unlike for asking join check room while my child comb lose in his previous room.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia