Ontbijt goed Personeel onvriendelijk tijdens ontbijt Recetioniste prima

Justo en el centro de Viana pero con el inconveniente de que es difícil encontrar parking cerca. Las llaves de las habitaciones se desprograman frecuentemente.

Muy buen sitio en general( ubicación, instalaciones, limpieza).Muy buen trato en recepción Nos dio pena que no pudieramos cenar porque bajamos a las 20.50h y se nos dijo que lo sentían, pero que ya no daban de cenar a nadie más. Por si acaso, a la mañana siguiente, fuimos fuera a desayunar.

La bañera de hidromasaje no funcionaba, y llamamos a recepción tres veces en un horario en el que se suponía que había atención y no nos cogieron el teléfono, no pudimos utilizarla. Sin embargo la habitación era agradable.

Amazing!!!!

La estancia genial. Habitación cómoda. Muy tranquilo, en el centro.

L hôtel est très agréable, bien placé. Chambre et salle de bain très propre. L accueil très bien. Le seul bémol, petit déjeuner servi un peu tard ainsi que le diner pour les marcheurs de compostelle

An attractive and spacious room, lovely furniture and comfortable bed. The bed cover looked dated and not really required but overall most enjoyable.

Great place

El edificio es espectacular así como el comedor.

Good location for walking the Camino, but on Sunday main restaurant closed , poor selection of food available in bar and the place needed to be cleaned

Sehr schönes Hotel in historischem Gebäude. Alles prima. Das Abendessen in der Hotelbar war super!

The property location and layout is very good ... right on the Camino de Santiago. I stayed their in 2008 and again in October 2024. This time I found the beds to be very uncomfortable (matress was extreamly soft / broken springs maybe) and need to be replaced. The receptionist was covering several possitions in the hotel and as a result was not always available at reception. We could have been advised about the excellent Pilgrim’s Menu (only €15) on check-in but instead was advised we would have to pay an extra €10 if we wanted breakfast. Service was excellent for our Pilgrim's Meal (Thank you). However, I was not impressed with the service we got the following morning (2nd Oct). Firstly we were told they did not serve crossaints in the bar (we just wanted coffee / tea and a crossaint for breakfast). They were available in the breakfadt area. The bar person rudely interupted me while I was having a conversation with another guest (Pilgrim) in the breakfast area. I do not speak Spanish, and I also need glasses to read. She seemed to have no patience and looked like she was upset with me. I asked her to give me a moment. The small crossaints were not fresh. Shortly afterwards, the receptionist came down to the bar and explained we were not allowed to eat in the bar. I said we were finished and we paid our bills. I found the whole experience bizarre. I dont want to blame staff, but there was no sight of management anywhere. I feel the staff need to be given a bit of direction

Our stay at Palacio de Pujadas was nothing less than GREAT. We arrived one day later due a flight delay and they were very nice understanding and accommodating. We asked an extra fan to our room bc it was really warm and in less 10 min the fan was there. All the staff work together as a team as they share the reception and the bar/restaurant and they are simply amazing, all of them. I don't speak Spanish and they tried to help any chance they had. Highly Highly recommend.

What I didn’t like?. Well there’s no need to ask that question.

Lo que yo reservé no eran dos camas juntas,tengo la foto de la habitación que elegí … Lo que nos habéis dado, esta en un estado lamentable…. El personal salvo la recepcionista,muy bien. Aunque tuvimos que llamar viernes y sábado varias veces,hasta cambiarnos de habitación. Las camareras unas bordes y con muy poca educación. Decepcionante los modales. Una decepción total. No se lo recomiendo a nadie

Staff was not helpful whatsoever

No me ha gustado, el personal es poco amable y la limpieza deja bastante que desear.

Con un calor horrible y no funcionaba el aire acondicionado.

We were so excited to stay in an old palace but it was the worst experience. We checked in with kids and there was a giant music festival happening. They did not warn us about how loud and late (bands blaring until 4am late) it would be. Not to mention all the restaurants being closed down. We were left with no where to go and explore. Also our room was disgusting. Ripped bedding, lights hanging down out of the ceiling, lack of AC. When we asked for the bedding to be changed they said they did not have any change of bedding. We didn’t sleep as our room overlooked the concert and while this was not the hotel’s fault, it would have been nice to be warned. I will never stay here again. It was the worst experience. We left a day early and found another hotel in a nearby town.