Very welcoming reception. Friendly staff, lovely quiet room, nice stout! 👍 amazing breakfast! Would definately stay again. Right in heart of the city ideal location for event nearby.

Lovely hotel

Yes, its good that you have excellent directions to the car park, but entering through the rear of the hotel there needs to be better signage for recepition. Pleasant staff who were very accomodating and was shown direct to the room, which was very nice. Few issues from the start, as this was the Georgian suite, i would have expected better tea and coffee facilities with better choice of decaff and milk which there was none. There was a strong odour from both the bath and shower drains which needed clearing, description stated double bed but was two singles pushed together, for a suite i would expect to be a double. Shower value covers both loose to allow water damage elsewhere and worn carpet to the bedroom lounge area. Tv was on and off and changing channels on its own possibly from other tv remotes next door. Would i stay here again, YES

Lovely place to stay. Friendly staff, relaxed atmosphere, large comfortable room, perfect location and food from new menu in the restaurant was amazing. Love staying at St Giles!

Nice people, all good, including the food except that we could not get WiFi in our rooms.

Clean room, great staff. Super near Town and Theatre :)

Very nice hotel. Amazing bathroom with large tub. Breakfast cooked to my liking. Carpark was a bit of a pain to get to.

Friendly staff, clean spacious room, central location handy for theatre. Tried the new Irish inspired dinner menu which was very interesting and enjoyed everything we tried.

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Coffee served lok warm poached eggs served up cold. Second breakfast ordered toast did not arrive. Fan in bedroom very loud moved right away that was done at speed well done

Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.

Welcoming staff, wonderful breakfast and a comfortable room.

Great location, friendly staff

Staff were very helpful

The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again.

Everything was excellent

The breakfast was really Lovley and the staff were so helpful and attentive, really good service and so friendly. We had a Georgian suite room no. 23 and the room itself was lovley but however the smell of the drains from the bathroom was quite overwhelming and off putting. I realise it’s a very old building and didn’t complain as I hate doing that but however for a £200 room this should be carefully considered. Overall our stay was a little bit dampened by this and realise now that I should have mentioned the smell for the next guest to not have the same experience. Staff however are amazing xx

Stairs were daunting. Great breakfast and nice room and workout facility.

Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again

Room has a smell of dirty drains