環境舒適，酒精飲料喝到飽真的很棒，地圖上旅館看起來離車站很遠，其實並不至於太遠，只要不是行動不便的人其實都走得到，即使搭計程車也只要600日圓。除了價格稍高，溫泉不是真正的溫泉以外，其他算是很不錯了

with 24 hours drinking bar, and private bath is also 24 hours. Ramen for late snack is also good...

Food was really nice. Staff members were helpful and friendly. Amazing experience.

very good hotel

除咗位置較遠外，其他都很好

美中不足是我們14:30 check-in 時向酒店員工說我們不吃牛肉的，但酒店說不能更換，款式太少，沒有給顧客選擇。 (-᷅_-᷄๑)

房內露台浸浴並非温泉水，只是普通自來水，公眾浴池也只是寫着是天然泉水而非温泉水，沒有一點温泉水氣味，顏色與自來水一樣，有被欺騙感覺。 06及07房間旁是電纜，令人不適。 食物更差，與網上看到相差極太。 對此酒店太失望，不會再入住。

該酒店環境清靜, 整潔, 入住舒適, 私人溫泉無需預訂, 酒店房間內大浴缸的不是泉水, 如果想浸泉水就要使用私人風呂或者公眾浴場, 該酒店都有提供, 服務員態度有禮, 雖然他們的英語溝通較為弱, 但仍然很努力為理解答問題. 晚餐及早餐份量較少.

see one small cockroach on the floor, the open bath has spider nests under the roof

Overall good location, services and food but need to improve the communication other than Japanese.

環境舒適，寧靜，室內風呂，隨時可浸溫泉，方便。食物可口，好味！員工對客友善，禮貌。下次再來箱根一定會再來，亦會介紹給朋友。

整體來說都唔錯，不過食物一般，因為早晚餐都食類似嘅食物，而且無其他餐廳選擇。

我是自駕遊，酒店有泊車位但不能泊太大之車型，酒店牌不是顯示月野薩拉酒店，因此導航到達時我要走進前枱確認才敢下車，整體都不錯。

食物選擇不多 總結酒店不錯

Room clean and I can see the sky tree via from hotel

酒店地點有點遠，但服務及設施唔錯，酒店設有三個free drink corner，有酒，汽水，咖啡提供，還有宵夜拉麵，整體感覺很好，但房間內的私人風呂有點小

Friendly and helpful staff. Property was well maintained and clean.

Lovely stay, walking distance from station, friendly staff, very comfortable beds, highly recommend 😊

Lovely spacious rooms. Quiet, clean and with a beautiful open air private bath. Free drinks which is lovely to unwind on the rooftop with. Would highly recommend 😊

Located on quiet street a few minutes walk from train station. Spacious room with private sauna tub and shower.