Paid in advance, but in the hotel did not get payment from you, so had to pay one more time and the higher rate than booked. Still waiting for refund from you! And wish to share my experience with your service in my blog
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia