This is our first time staying in this villas. The location is fine. 20 minutes from center of Ubud. If you are staying in this hotel, make sure to full up your bag. Too lazy to go out. We arrive at 1 pm, the check in supposed to be 2 pm. We called the hotel many times but no one answer it (ask for early check in). Hopeless we come earlier and ask can we do early check in. They say"yes"incredible. I think the staff is just intern. I feel like they still learn to handle something. Owner please if you have intern (lot of interns) teach them how to work. Don't take their effort only for staying without learning something. We went to the room. The design is good. Very good. 2 bellboys was escorting us. So many interns I guess. The room is dirty, they are making the bed but lot of dust. How did I know? I got allergic of dust and I got flu the time that I arrived. The amenities is okay, but I think they didn't check it. Some of the amenities has a brown colour (feels like it was there long time ago). Sometimes the water smell is not good. (maybe because the location is exactly beside ricefields). Ac? We found the remote but we hard to turn it on. I have to find chair and step up on it tu make sure the ac is on. It said 21 c but feels like 25 c. Do regular maintenance please. The welcome drink is awesome. Its good. But guess what? No wifi. I don't know if it because of pandemic. Or they said under maintenance. But I see no wifi on the wifi bar. They put duve bed on the wrong side. It just make me feel bad. The dust on the sheet. They are succes to make me sick. Lot of stain on yellow sofa. Let ' s talk about the pool. It ' s dirty! The water has lot of leaf. I guess it ' s from the ricefield. The floor has some moss, clean it guys! Even the sofa chair in pool area half broken: (. The gazebo? Hahaha if its not dirty, I'm gonna love it. In fact. Lot of bugs, ant, and lizard poo. I feel uncomfortable there. At 8 pm I call the reception to ask about tea and the price. They seems confused and said later. So I said call me when you know it. But, they come to my room without confirming and bring tea and bills. Lucky that I have money and still in the room. I was planning to go out of the hotel to take the tea. Do they have SOP or something. But for the hospitality of the old staff. They are good. Indeed. If you have good maintenance, it will be good and worth price villas. Even in pandemic.