Overall Ratings & Reviews Eastin Hotel Kuala Lumpur

住宿体验很好，我经常住这家酒店，他们最近在装修，政策也发生了变化，现在入住流程更加顺畅了，使用小工具👍

房间很干净，工作人员很乐于助人，入住和退房都很方便，早餐很棒。谢谢

房间宽敞，食物美味👍🏻

The air conditioner is not cold they didn't come to service.

I am very upset with the buffet breakfast F&B Supervisor. I paid for buffet breakfast for 2 adults for 2 nights. However since I was not feeling well I did not use my buffet breakfast. Only my wife and 2 year old toddler (which was under kids stay free). My wife requested to have a cup of coffee to take away after her breakfast for me who was un-well and the F&B Supervisor made such a fuss about it saying it was their policy that food must be consumed at the buffet area only. There was no consideration given that I did not utilise my buffet breakfast and that I was unwell and just wanted a cup of caffe latte. This shows a major lack of empathy from the staff and reflects badly on this Hotel's management. if you are picky about a cup of coffee might as well close-down the hotel. It was such a cheapskate gesture for a guest staying on the executive floor. Plus the executive lounge was also not open.

Water pressure is low, and hot/cold water for shower is not consistent.

Very good service, and nice room.

Rooms should be checked frequently for maintenance. Rooms carpet should be vacummed frequently.

Nice hotel for my family and will come again if Traveloka give special price. The hotel need look into food price, buffet breakfast price is too high.

Staff was friendly but waiting too long for dinner food. The food was cold and I order salted egg fries. In the menu picture, show dry fries with salted egg coated yet coming the food like fries in salted egg gravy. Paid more around 200 for dinner. Breakfast ws OK but less variety.

I saw this wire is exposed and I try to hide it for safety reasons to avoid my children playing with it. When I touch it it causes a short circuit and the room trip. I need to go to the helpdesk 1 floor and report about it. Please please please be alert especially with electrical. Please put extra safety on it

The hotel very good to stay for short stay because I only come here for healing with my son and we so happy even only me and my son ❤ Everything I fell safe and very worth with the breakfast cause so much food and the taste consider delicious ya recommended hotel in PJ.

Great staff especially Tonya and Ash, great rooms highly recommend.

Hotel bagus dan bersih, pelayanan juga oke. Best pokoknya.

This is the first time I had to pay for parking after been staying here for some time. Check in is ready slow, not all the counters were open. Barth towels and face towels were old and torn. We paid RM200 plus to get this lousy serving.

Everything was good, Big room got space, Breakfast was nice with the pay reasonable.

During registration time, that's only one staff at the reception, at the same time he need to answer phone call for enquiry. Even guard also asking why only one staff on duty

Lokasi hotel yang strategis, dekat dengan MRT-Phileo Damansara, mempermudah akses untuk berkeliling kota KL. Shopping Center One Utama hanya berjarak 2 statisiun saja. Hotel Eastin dikelilingi oleh gedung-gedung perkantoran, ada beberapa rumah makan, pub, yang menjual sarapan pagi, makan siang dan malam, jadi tidak susah untuk mencari makanan lain selain dari makanan yang ada di restoran yang ada di hotel. Karena di sana adalah daerah perkantoran, maka ada beberapa rumah makan yang tutup setelah jam kantor usai. Sarapan pagi di Eastin Hotel, memiliki beberapa ragam pilihan yang enak. Kamar luas, kamar mandi bersih, jendela luas dilengkapi dengan curtain dan blind yang menghalangi cahaya membuat tidur pulas.

Pertama kali jejakkan kaki tahun lepas dan kali ini mengulang kembali ke sini. Semua masih sama layanan, kemudahan, kebersihan dan lain-lain. Terbaik! Restoran pun masih bagi budi bicara untuk anak-anak kecil untuk masuk tanpa bayaran tambahan. Terima kasih atas segalanya. 😃

Room was clean & comfortable, location wise it is within walking distance to MRT phileo Damansara-but you will have to navigate around to walk as there 's no clear sign to the hotel. Breakfast spread was quite OK in terms of selection. Average wise-average. Check in process was quite slow, staff not quite helpful. Overall-an average rating. Not bad but with the same price, there 's other hotel which is more worth it.