The air conditioner is not cold they didn't come to service.
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Ahmad
8.4
/10
评论于 77几周前
I am very upset with the buffet breakfast F&B Supervisor. I paid for buffet breakfast for 2 adults for 2 nights. However since I was not feeling well I did not use my buffet breakfast. Only my wife and 2 year old toddler (which was under kids stay free).
My wife requested to have a cup of coffee to take away after her breakfast for me who was un-well and the F&B Supervisor made such a fuss about it saying it was their policy that food must be consumed at the buffet area only.
There was no consideration given that I did not utilise my buffet breakfast and that I was unwell and just wanted a cup of caffe latte. This shows a major lack of empathy from the staff and reflects badly on this Hotel's management. if you are picky about a cup of coffee might as well close-down the hotel. It was such a cheapskate gesture for a guest staying on the executive floor. Plus the executive lounge was also not open.
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2人们认为它很有帮助
A***y
医疗
6.6
/10
评论于 80几周前
Water pressure is low, and hot/cold water for shower is not consistent.
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S***A
10.0
/10
评论于 82几周前
Very good service, and nice room.
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M***d
休闲
8.5
/10
评论于 98几周前
Rooms should be checked frequently for maintenance. Room carpets should be vacuumed frequently.
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G***t
9.6
/10
评论于 112几周前
Nice hotel for my family and will come again if app give special price. The hotel needs to look into food price, buffet breakfast price is too high.
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h***i
休闲
9.6
/10
评论于 112几周前
Staff was friendly but waited too long for dinner food. The food was cold, and I ordered salted egg fries. In the menu picture, it showed dry fries with salted egg coated, yet the food came like fries in salted egg gravy. Paid more around 200 for dinner. Breakfast was OK but less variety.
1人们认为它很有帮助
SK
SITI K. B. M. S.
6.2
/10
评论于 127几周前
I saw this wire is exposed and I try to hide it for safety reasons to avoid my children playing with it. When I touch it it causes a short circuit and the room trip. I need to go to the helpdesk 1 floor and report about it. Please please please be alert especially with electrical. Please put extra safety on it
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NH
NUR H.
9.7
/10
评论于 135几周前
The hotel is very good to stay for a short stay because I only came here for healing with my son, and we are so happy even though it was only me and my son ❤️. Everything, I feel, is safe and very worth it with the breakfast because there is so much food, and the taste is considered delicious. Ya, recommended hotel in PJ.
1人们认为它很有帮助
MJ
Michael J. K.
9.4
/10
评论于 142几周前
Great staff especially Tonya and Ash, great rooms highly recommend.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia