Good, clean, pleasant hotel stay on business.

The staff were lovely and friendly, pub itself very nicely decorated and room (we were 117) was large, well equipped and clean. Lighting was poor and bathroom needed a face lift but good shower and amenities. Big downside of the whole experience was that we were directly above a nightclub which played extremely loud music from 10pm - 02.15. Our bed and floor were vibrating it was so loud. The tunes were good but not when you’re trying to sleep!!

If you want to sleep during your stay here. I can only wish you Good luck. Music was absolutely thumping throughout the entire night, long passed midnight. My room was rattling and bed shaking due to the noise levels. Even with noise cancelling headphones, I could still hear the music below. I stayed here planning to be up early the next morning yet I couldn’t get a wink of sleep until gone 2pm due to the noise. Completely ruined my trip. I couldn’t recommend this place any less.

It is just starting to look a little tired. Something to consider longer term would be air conditioning in guest rooms.

Very poor quality bed - can feel all springs. Air with no ventilation options except bathroom window which was overlooked by a crowd outside very tiny fan in room which didn’t help. High noise is no joke - like being in The club in your room especially with window open trying to ventilate the smelly sauna. Breakfasts was extra but nice. wouldn’t stay again.

The bar / restaurant areas were very nicely refurbished. The rooms are very dated, windows inside the secondary glazing is filthy. Secondary glazing needs cleaning as well. Sink marked and cracked bath also had some damage. Bed is very low to the ground and there was only only a metal square stool to sit on very uncomfortable. Look like it came from a class room in the sixty’s. Bar food was poor( maybe because of the England game but breakfast was excellent. Not sure I would book again until the rooms natch the refurbished bar ares

Really lovely place to stay. Staff very helpful. Great band on. Great atmosphere & lovely breakfast too!

Room was spacious and clean was very noisy and the road was noisy too so didn’t get great sleep.

arrived by train station 300 yards away

Great stay A+

This hotel was totally outstanding The renovation downstairs is stunning. The rooms still need to be done. The food and staff are 10/10 I can honestly say I have never enjoyed a stay as much.

Wonderful stay at the Royal Sutton, beautiful spacious accommodation, delicious breakfast and all the staff are so friendly, hapoy and helpful. Will definitely return.

They may have decorated, but wasn’t impressed Cold bathroom Bed was comfortable

The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query.

Cold room due to old windows ubable to close fully and only small heater. The noise from the pub is not a reasonable amount it is excessive, coupled with the noise from outside made it impossible to relax or sleep.

The hotel is fine - nothing special but what you'd expect and generally fine. However, there was no wifi and I was told this was an ongoing problem - no solution or compensation offered. I had made it clear on booking that I was travelling for work, but regardless I would have expected wifi in 2025. Disappointing.

Stayed on 1st floor on a Saturday night and the noise level was very bad from the bar and customers downstairs until after 3am.. 4 hours without sleep. Breakfast was however great & staff very nice.

Amenities

I have to say that the playing of loud thumping music on the night (Saturday night) of my stay in the bar downstairs until 02:30 in the morning is 100% effective in ensuring no-one staying in a Royal Sutton Hotel room can possibly get any sleep what-so-ever. My naivety in booking a hotel above a disco I suppose but, rest assured, it will never happen again. I do thing that any advertisements for The Royal Sutton should carry a stark warning that SLEEP INPOSSIBLE BEFORE 02:30 AM is a fact. You're welcome ......

Staff helpful and bubbly