Well, using the hotel's app to get entry without a live person sounded nice in a techy way. Unfortunately the app sucked, it just didn't work, got "error" msgs with multiple attempts while fumbling in the cold outside the placeat night. Also, no live person to answer phone call, must text and wait fora return call. Ended up prying a physical keycard out of a coded lockbox on the door to get into the place. Room #203 w king bed was basic and fine, some long brown hair on bathroom counter but otherwise not too worn down, fairly clean. Sleep interrupted by loud thumping bass guitar riffs played repetitively from 10pm until past1am, impossible to sleep. If the app had worked as promised and there was no loud noise at night, place woulda been fine for the price. But, as it was, it was a disappointing experience.

It was clean and convenient

The room was cute and clean. We didn’t have much interaction with the hosts, but we enjoyed our stay.

I love the art and the way the room was set up very different but fun

The parking is good as long you get the room with parking. The room was clean and quiet.

Good experience

We never saw any staff, but the room was easy to find. The room was quite small, but the bathroom was huge. It was clean and quiet! I would definitely book again.

Ac good clean room

Love this hole in the wall spot very clean and quiet the only downside was the ac stopped working

My brother and I were in town for the day, and this was the perfect spot to come back to. Will definitely be booking again!

The whole process was really not good. The instructions for checking in and getting a key was lacking, leaving us rather stranded in front waiting for some level of communication. The pre-call was both inconvenient (customer service at the convenience of the company, not the customer) and problematic (call was dropped 4 times, eventually they gave up on providing any instructions). The bed had someone's hair in it, it looked like it had been slept in, only straightened, not well made. The coffee machine in the room was broken and dirty from previous guests also seemingly trying to make it work.

We made 2 bookings at the Art Inn, from Oct. 12 to 13 for 2 persons and parking, and from Oct. 13 to 14 for 1 person, no parking. We arrived at the Art Inn on Oct. 12 around 5pm, at that time the outside temperature was 54 degrees. Entering the room it turned out that it was not heated. (Heat and Air-Conditioning was supposedly provided by an old-fashioned wall unit.) We tried for a while to turn on the heat, following the posted instructions, but failed. Eventually we contacted the management who told us to do what we had already done repeatedly. We tried for another hour to get the heat working but failed. During the exchanges we also found out a weird feature of their heating system: "Our AC system is interconnected so all machines in the building need to be on the same setting" and "Someone in another room changed the setting"... How can that be ? Eventually, around 6:30 pm, we decided to leave. Only then a different room was offered but there was no indication if the heat in this room was working and/or if it had the same weird feature. So we left around 6:40 pm after another failed attempt to get the heat to work. The management offered refund for the first but not the second night. We feel that it is the responsibility of the hotel to make sure that a room is in order BEFORE a guest arrives. The ART INN has definitely failed in this aspect. Demanding a refund for the second day is the least we can ask for as a compensation for the waste of time, freezing, an

It’s ok. The room itself was reasonably clean, though the smell of bleach was so strong when I first came in I had to open windows wide for a hot minute. The app-driven door locks were frustrating at first but I got the hang of it. There doesn’t seem to be any staff, so thankfully I never let my phone charge run out completely. The parking area is terrible. Broken vehicle glass in the parking spot, and the alley it’s in is mostly impassable without off-road capable vehicle. On the other hand the location is convenient.

Not too far from downtown. The restaurants nearby.

Ok

Staff are absolutely amazing.

Air conditioning did not work at night. Window screwed closed. Room was too warm.

Cool converted house!

The exterior areas were well maintained but the room was not. A significant ceiling area had been patched and not painted, the shower was dirty with rusted/stained hardware and curtain. The bed was comfortable and clean but given the state of conditions otherwise, it was an uncomfortable stay.

Lovely accommodation clean homey friendly