서비스 객실 스파 레스토랑 다아아아 만족이요!!

Não se espera menos do que um nível de excelência deste hotel, em termos de limpeza, higiene e qualidade das acomodações. Mas, notei um decréscimo na qualidade do atendimento, em particular na recepção!

Das Zimmer war wirklich ein Traum – modern, geräumig und sehr komfortabel. Leider stimmt das Preis-Leistungs-Verhältnis für mich jedoch nicht. Die Saunalandschaft ist zwar schön gestaltet, jedoch halten sich einige Gäste nicht an die Regeln und tragen Badeanzüge, was eigentlich verboten ist. Außerdem ist es im Ruhebereich nicht so ruhig, wie man es sich wünschen würde. Das Abendessen ist nicht inklusive und zudem wirklich teuer, was man unbedingt beachten sollte. Für den Preis würde ich das Hotel leider nicht noch einmal buchen, da es einige Wellnesshotels gibt, die vor allem in Sachen Atmosphäre und Service sehr viel mehr bieten.

Fantastic place, staff is great, location is beautiful, views, amenities

Tutto perfetto, impeccabile

Views are amazing!

Great service and amenities

Amazing staff, excellent food. Fantastic spa

Place was amazing

Excelente

It’s hard to describe just how special this hotel is. This was my fourth stay in the property and won’t be my last. The attention to detail from management and staff is incredible and gets better every year. It is clear that the hotel seeks to A special mention for a number of people. The cleaning staff are meticulous. Julia in the restaurant is so pleasant and helpful. Clara/Jessica/Valentina in reception are so accommodating. The personal trainers Marco and Enrico are so knowledgeable and run great classes. -

The resort was fabulous but but the town had lack of activity

This property is amazing. Part of the I prefer. Spa is the most amazing spacious spa with great views. 16+ so no kids in the spa. saunas, Steam rooms they ha you can’t wear bathing suits at all( NUDE , or wrap a towel). Concept of NUDITY laying in steam room was a bit weired but not eveyone did it , but we saw Nudity for sure but you have to put bathing suits while walking in between spots. Massage was amazing high quality. The gym was open 24 hours and it had amazing machines like you have a private big gym. Views were amazing. Restaurants are top quality. Breakfast variety is great. Definitely a hotel you will go back to again. They have another branch in lake garda too.

The rooms are spectacular

Sensationell

I’ve been traveling professionally for over four decades and this is the nicest, most beautiful friendliest hotel that I’ve ever stayed at. The spa facilities are outstanding. The very beat.

I chose this hotel to celebrate my birthday and expected a high-quality experience given the €1000 per night rate, but unfortunately, it fell far short of expectations. Booking Issues: Before arrival, I emailed multiple times to confirm my spa appointment but received no resolution. Despite providing screenshots and all the necessary details, they couldn’t locate my booking. On the way to the hotel, I had to call, only to be hung up on after a 10-minute wait. When I called again, they finally found my booking, but this unnecessary stress was not how I wanted to start my special day. Welcome Drinks and Check-in: The check-in process was strange and inefficient. We were directed to the bar for welcome drinks and had to return to pick up our room key. Why not give the keys while we wait for the drinks? Also, they didn’t ask about allergies. The welcome drink contained grapes, which we’re allergic to, and this lack of attention to detail was disappointing. Spa and Facilities: The spa treatments are overpriced for what you get. While the cigar lounge is good, the food is average, and the breakfast is very basic—not what you’d expect from a luxury hotel. Staff and Service: The staff’s level of English is very poor, and instead of being helpful when they don’t understand, they often become rude and arrogant. This attitude made the overall experience uncomfortable and far from welcoming. Additional Costs: The hotel charges an additional €300 to check out at 2 PM, which feels exc

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Maravilhosa , atendimento espetacular , spa impecável , acomodações excelentes , música ambiente de extremo bom gosto Realmente tudo nota mil

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