yes easy for parkikng

。除了房內的溫泉之外還提供三個獨立的溫泉。而且還有一碗麵作為宵夜並提供不同的酒水小吃零食這個很滿意。唯一不滿是停車場。 離開的時候剛好落雨，前台只安排雨傘給客人。要客人自己拿着行李步行樓梯去停車場攞車。

The staff are not so helpful

若你想有高質素的入住經驗，一定要來這間酒店 餐飲：提供懷石料理一泊兩食，食物的質素及擺放方式都好好，有24小時的免費飲料及小食 服務：有welcome drink/treat, 有懂英語的服務員為我們解答住宿期間一切問題；退房時下雨，酒店提供免費穿梭汽車載我們到車站附近，入住那天以為用不著這個服務，因由車站步行至酒店不用10分鐘，（若有大件行李要注意：路程要上斜） 溫泉：房間有私人溫泉，戶外又有三個first come first serve 的私人溫泉（足夠2-3人，十分適合好朋友／夫婦共用）

食物及設施對得起價錢

整體相當的好，免費索取的東西也都不馬虎，一泊二食的餐點也很美味，建議可住兩晚以上，更能放鬆享受，下次必定會再訪

Very good

Overall very good

酒店位於強羅, 如果由強羅站到酒店, 需要走一條很長的斜坡。到check out之後才知道原來可以聯絡酒店安排強羅站接送的。如果乘登山纜車, 應該在公園下站下車步行去酒店會比較舒服, 不用走那長長的斜坡。進入酒店時會被要求脫去鞋子, 鞋子會待check out時才可穿回, 酒店內全程只可以穿襪子(酒店有提供)。酒店的職員大部分英語水平一般, 不是每個職員可以跟客人用英語對答。不過服務一流, 也很有禮貌。酒店地庫有24小時供應免費啤酒,汽水,咖啡跟零食, 晚上十時至十時半期間還有免費拉麵(味道一般)。房間有私人風呂, 很舒適... 一泊兩食晚餐是懷石料理, 早餐可選洋食或和食。很精緻, 份量足夠。另外酒店除了有男湯女湯大浴場外, 還有3個免費貸切風呂, 只要沒人使用就可以去用, 不過由於入面沒有沐浴設備, 要先沐浴才去可以使用。

整體感覺非常良好，值得推介！服務十分滿意，所有職員都十分有禮貌。房間很大及房內有私人溫泉風呂。亦可同時走到戶外三個獨立的私人風呂。 由於是次入住2晚，一泊二食的食物內容，兩天也不一樣。感覺到酒店是專登安排給我們的，可以嘗試不同美食。食物質素很好。夜晚還有拉麵提供。 性價比很高，值得推介！

I must visit this hotel again next time.

This is a dream hotel. Truly. Everything was perfect from the moment we arrived to the moment we checked out. The staff was incredible-we felt like family, and they were so attentive and helpful. As Americans, this was our first ryokan experience and hopefully not our last because when I tell you they take care of you, I mean it earnestly. Our check in process was done in the dining room with a cold beverage and a mochi treat. We were then shown around the property as we made our way to the room and the room is gorgeous! There were no words other than a dream hotel room. Everything was perfect and beautiful and the view of the mountains was magical. It’s the perfect place to reset if you are traveling in Japan. I wish we would have stayed longer. We did the private onsen room so we had the bath on the balcony and I think in the 1 night we stayed I took 4 baths hahaha. It was so nice. My husband and I also ventured into the private onsen together and that was just as lovely too. We did the dinner and breakfast and I’m so glad we did. They fed us so well. The food was the best we had in Japan. We left feeling very full but in the best way. Thank you Suiun for being the most magical part of our Japan trip. We simply adored you.

Absolutely incredible, checked every box. Wish we stayed two nights!

Excellent meals. Definitely worth it.

兎に角全ての対応が良い.ほとんどが日本人で.楽でした。食事も量丁度良く．当然内容が素晴らしい.特に朝食(和定食)が素晴らしく.大浴場も良いのが当然ですが.お部屋の露天風呂抜群!

Wish we could have stayed for another night. Staff was incredible, property is fantastic with excellent central location near Gora station. Walked from Suiun to The Hakone Open-Air Museum easily with the best Lawsons along the way. We did not make it to Hakone Gora Park but it was right next door, down the street was a Hakone Tozan Railway stop. Enjoyed a snack and drinks at Gora Brewery and Grill which was right by Suiun as well. The private room onsen was amazing, loved the option for private public onsen, as well as the public onsen. Dinner was incredible, unfortunately we were too full to enjoy breakfast. Amenities were amazing, this included the pillow library, snacks, drinks, ramen, etc. Loved the in room pour over coffee option to include DIY fresh ground beans. Hope to return to Suiun in the future!

We had a very pleasant stay at this Japanese-style hotel. The property was clean, quiet, and well maintained, with a relaxing traditional atmosphere. Having a private onsen was a nice experience and made the stay feel extra comfortable and peaceful. The dinner was very good, with fresh ingredients and nicely prepared dishes. We especially appreciated the attention to detail in both the food and service. The staff were friendly, helpful, and attentive throughout our stay, which made everything easy and comfortable. Overall, it was a relaxing place to stay, and we slept very well each night. A great option for anyone looking for a peaceful and comfortable getaway.

Beautiful hotel well located. Hotel makes you feel welcomed, onsen options (public, private, and in room were all excellent, the dinner and breakfast service was quite the experience. It was easy to communicate with hotel and they offered menus and explanations with English as an option. Pillow options was a special touch

Although this onsen is a bit pricey, the rooms are the most beautiful we have ever experienced and very well appointed with many unexpected amenities. The private soaking tub outdoors on the large balcony overlooking the creek and mountain views is heaven. My only inconvenience is the exceptional Kaisecki (sp?) dinners. I cannot eat gluten or fish and they were unable to accomodate those allergies. Therefore, I sat and watched my companions enjoy this special (and beautifully rendered) dinner. Later in Japan at a Kaisecki dinner with my tour group, I was presented with a menu I could eat and enjoy so it IS possible. In any case, if you have no food sensitivites and love (!) fish in all forms- this is onsen is just heavenly and the best- worth the expense.

The staff were extremely helpful and courteous! Yukatas to borrow were provided along with a basket of towels for the onsens. In the lounge area there were a decent selection of drinks and snacks, however the ice cream section was only open during open onsen hours. The food experience (dinner especially) was exceptional! Overall, very good stay. Would recommend.