We had not seen reviews of the property, and so went on photos and geographic location alone. We stayed there because it allowed to get back and forth to an athletic competition along the Central Line east of London. It turned out this property was much more convenient to the Central Line than we had even anticipated. Also immediately adjacent to the 69 bus route to the Stratford Station and adjacent mall. And, it is right above a Tesco's Express. Beds were comfortable and the kitchen decently appointed. The wifi was quite good, and the television + Netflix satisfied the kids. Americans should be aware that this is a typical London apartment. There is no air-conditioning, and that is normally not a problem. We just happened to arrive for the hottest day in recorded history in the UK, so it was tough with the heat, and might be on those that would expect AC. However, we knew what we were getting into and we knew this would be the case. And it is NOT the fault of the owners/operators.