Used the online check in with QR code which was very seamless. When we got to our room, we found the bathroom mirror was not clean, one of the glasses still had lip marks on it, there was still garbage on the counter from previous guest and there was a long black hair in one of the beds when we pulled the covers down and everyone in our family is blond. Very, very disappointing. Would not recommend even though it is a very modern, nicely designed and decorated hotel.