Lovely hotel, staff really helpful and friendly, beautifully decorated bedroom and bathroom, lovely toiletries. Would definitely stay again

Clean, attractive, great breakfast, and with genuinely helpful and interested staff, thankyou!

Only really slept there due to timings but the room was well decorated and maintained and cleaned. Got a drink at the bar which was nice and parked offsite which was discounted by the hotel. Would stay there again.

Staff were extremely welcoming. Our room was clean with adequate amenities.

Fint rom og hyggelige medarbeidere. God pris på parkering. Heldigvis hadde vi en liten bil. Trangt parkeringshus

Great hotel. It did the basics very well - clean, helpful staff, comfortable and nicely furnished rooms, great breakfast. We'll be back again soon.

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Very comfortable and clean. Walking distance to all the main sights in Chester. Validated parking (£12 per day) is about 8 min walk away, you’ll walk by an ancient Roman amphitheater and a beautiful church. Breakfast is tasty with good variety. Concierge very helpful. Would recommend!

Good hotel in good location and great place

Very efficient check-in. Breakfast lots of choice.

Clean modern room, air conditioned. Beds were really comfy.

Hotel was comfortable, clean, quiet, and well-appointed. Love the location - within easy walking distance to the train station, across from Grosvenor Park, two blocks to the Roman amphitheater, and then another block or two to the historic Chester wall and remarkable two-tier shopping district with terrific restaurants, cafes, shopping. This is a lovely city and well worth spending time exploring.

Nothing negative to say about this very comfortable and clean hotel with a decent breakfast.

The bedroom and bathroom are very smart and well maintained. Good quality bedding and fittings

We were disappointed with our stay. Parking was not included as expected and confirmed and at check-in we were told there was no option for a larger vehicle, so we had to arrange alternative parking ourselves. We later spoke to someone at reception who assured us we would be refunded at checkout. In the end, we paid around £65 and only received £48 back, which was frustrating and unclear. We will be following this up with Hotels.com. Breakfast was also below expectations, with poor quality overall.

The property was fairly new and well maintained. Close to most dining options and in a very walkable neighborhood.

Very nice hotel with helpful smiling staff. Excellent breakfast.

Great hotel excellent staff and food

Lovely stay, this hotel is perfect. Clean and comfortable. Sophie on reception was lovely 😁

The bed was lovely and comfortable, and I had one of the best nights' sleep I've ever had in a hotel. The front-of-house staff were friendly, down-to-earth, and highly professional, with a genuine "nothing is too much trouble" attitude that made me feel very welcome. My only minor niggle was that the shower gel dispenser was empty, but as I had my own with me, it wasn't an issue. Overall, I had a great stay and will definitely be back. See you again soon!