The front desk customer service was very attentive and sent us an email to inform us of the door code because we arrived very late. And the location is really good, walk minuets to cathedral church and palace.

Excelente servicio, ubicación y amenities de snacks; café, jugo, agua, fruta,Pan, etc Me encantó

Muy bonito y céntrico, el staff fue muy atento.

Konum çok iyiydi ancak odalar rutubetliydi ve rutubet kokuyordu, havalandırma yetersizdi. İlk giriş yaptığımız oda aşırı rutubetliydi ve standart odanın görselleriyle hiçbir ilgisi yoktu, başka boş oda olmadığı için ilk gece mecburen orada kaldık, ertesi gün valizleri toplayıp superior odaya geçtik ve sonraki gün standart odamıza geçtik. Üç gecelik konaklama için üç oda değiştirdik ve bizim için gerçekten çok can sıkıcıydı.

As the name suggests, the rooms are “basic” but centrally located. Staff are very kind and the drink/snack amenities are a lovely touch. This was our second visit and repeat stay in room 101. The mattress could use an update and we had forgotten the unique state of the washroom/toilet. Floor to ceiling curtain separating the toilet from the street haha! Old wood panels void of window panes or seal means you can hear everything from the outside and vice versa.

Although the room was small it opened onto the roof deck which gave you more space. They have a well equipped lobby with free drinks and snacks.

Great location! Room was spacious, but a little basic. We were right off the lobby, so a little loud at night, but the bed was comfortable and it didn’t bother us once asleep. Staff was very friendly and helpful.

Localização maravilhosa e quartos muito limpos. Café, refrigerantes e sucos sempre à disposição dos hóspedes.

Great location, nice balcony in the room and nice rooftop. Staff was very nice. Had a 24 hour snack bar in the lobby with soft drinks and sparkling water which was nice. Bathroom and building felt run down, elevator was out of order so had to carry bags. No building staff after 11pm, which is fine except they still use key cards that get wiped near a cell phone, which likely will happen if you carry it all in the same bag or pocket. So if this happens and you get home after 11, your key may not work to your room and would have to wait for the after-hours person to pickup. Our key card did stop working, but thankfully it was when we came back mid-day and someone was at the desk. They should upgrade their keycard system.

Very friendly staff. Free coffee and juice drinks, free cerial with milk, very close to cathedral and castle, spacious room and bathroom, comfortable bed, highly recommend. Leszek D.

Clean room, friendly staff and conveniently located. Very dark room with no view, but we weren’t there for the view!

Everything was fantastic! The hotel was a bit of a walk from the train station, but it was a perfect location for restaurants, sightseeing, shopping, etc. All of the staff were so friendly & helpful, & having the complimentary coffee & snacks was an unexpected bonus. Definitely recommend!

Everything was good but we are disappointed that we were not given any heads up about streets to the hotel being blocked all day from 2 pm onwards. We arrived in the city at 7 pm but could not get to the hotel until 11 pm after walking 3 miles with 4 luggage pieces and 2 sick kids. This was not expected and hotel crew did not help with anything to make it easier for us.

Muy buena ubicación!!! 10/10 El hotel está muy bien, la habitación tiene buen tamaño y está limpia. El personal es muy amable y resuelven rápido. Fui en Semana Santa en las procesiones y la realidad sí fue un problema llegar y había mucho ruido. Pero creo que eso es para todos los hoteles del centro. Muy buena experiencia.

a great place , very near all monumental places , the staff very friendly and helpful . the hotel is very clean , quiet and comfortable

Erinomainen sijainti.

Very comfortable room. Great staff!

직원도 친절하고 객실상태도 깨끗했지만~ 침대가 옆사람의 움직임을 고스란히 느낄만큼 컨디션이 안좋았고 옆 호실의 샤워소리가 다 들릴정도로 소음에 취약하고 욕실에서 하수구 악취가 났어요

El personal es muy amable, siempre estuvieron muy atentos desde antes de realizar el check in, durante y a la salida, están pendientes de todo, la habitación es cómoda

Great hotel, friendly staff. Extremely well located.