综合评分和评论 Novus Plaza Hodelpa

The property is very clean, the staff was very friendly and the breakfast was veey good.

There is one thing wrong when we arrived to the hotel. The employee placed us in a wrong room because i reserved an executive deluxe room and he placed us in a simple and little room where we can not walk around and doing nothing.

Good overall experience.

Easy check in. Very convenient location. The room is right off Conde St which is a vibrant avenue of restaurants and shops.

Excellent

Todo fue perfecto, me encantó el lugar, en el futuro volveré a hospedarme con ellos.

Pros: * the hotel is very conveniently located in the colonial part of town * the staff was very helpful and friendly * the hotel and the room was very clean and generally comfortable Cons: * small bathroom with a stand-up shower cubby that didn't have lighting, so while the bathroom had good lighting, the shower space was a bit dark. * the food offered at breakfast was OK, but not great. They had a lot of options, but much of the hot food was just warm. Be aware that the beds are VERY firm.

Nice hotel just as listed. Good location

Very convenient location, but in the 5th floor you might experience shower low water supply.

Close to all

Great location but poor accommodation. My AC didn’t work, only 1 functioning outlet and the water took forever to warm.

The lack of parking lot and insecurity around the premises makes you feel unsafe. The security guard was sleeping. If you check in the middle of the night the lights are off so you have to wonder where the entry is.

There was a cockroach in the room, the bathroom was very uncomfortable and there’s no place to park.

Great place

The property itself was clean, but dirty around the property

Staff

Need parking in the properic

You get what you pay for

I like that the hotel is in a convenient location. But the cleanness need major improvement.

Great area to walk around Ciudad Colonial. Around the corner of the hotel theres a walking street with a lot of shops and restaurant and Parque Colón. A lot of tourist actives to do in the area. The only complaint I have is that didn't have batteries for my safe. I asked for them but didn't receive any :(. But otherwise great experience.