Polana Serena Hotel

探索 Polana Serena Hotel
8.8
非常好
基于 271 条评论
清洁度

9.2

客房舒适度

9.0

地点

9.0

服务和设施

9.0

旅行者评论 Polana Serena Hotel

每页评论数
20
40
热门评论
Luis
icon-
10.0
/10
评论于 13几周前

Hotels.com verified review

Very nice hotel, excellent rooms, great pool
Robert
icon-
10.0
/10
评论于 14几周前

Expedia Group verified review

Beautifully located hotel. You even local foreigners coming in just for Sunday breakfast, so it must be popular. Some of the decor looked a little in need of some love and attention, but overall a beautiful elegant property.
Gina
10.0
/10
评论于 17几周前

Hotels.com verified review

Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.
Goncalo
10.0
/10
评论于 17几周前

Hotels.com verified review

.
Maria De Carvalho
10.0
/10
评论于 19几周前

Hotels.com verified review

Perfect in every way!!!!
Anselmo
8.0
/10
评论于 22几周前

Expedia Group verified review

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?
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Robin
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双人入住
8.0
/10
评论于 25几周前

Hotels.com verified review

Bra läge, fint poolområde och fina rum med balkong mot havet men väldigt nedgånget på sina ställen med trasiga och lösa markplattor. Väldigt långsam service i restaurangerna med över en timmes väntan vid flera tillfällen.
Robin
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双人入住
8.0
/10
评论于 26几周前

Hotels.com verified review

Fint poolområde men överlag slitet hotell.
Anja Andrea
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双人入住
10.0
/10
评论于 30几周前

Hotels.com verified review

Wunderbar. Sehr freundlich und zuvorkommend. Sehr sichere Gegend mit vielen Restaurants.
Anja Andrea
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双人入住
10.0
/10
评论于 30几周前

Hotels.com verified review

We enjoyed the pool
Domingos
icon-商务和休闲 家庭
商务和休闲 家庭
10.0
/10
评论于 36几周前

Expedia Group verified review

Excellent
Shari
10.0
/10
评论于 36几周前

Expedia Group verified review

I had a wonderful stay!!! The transportation to and from the airport was spot on!!!
Yolanda
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双人入住
8.0
/10
评论于 37几周前

Hotels.com verified review

Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
Henric
icon-商业
商业
10.0
/10
评论于 39几周前

Hotels.com verified review

Service
Bianca
icon-商务和休闲 好友同行
商务和休闲 好友同行
10.0
/10
评论于 39几周前

Expedia Group verified review

The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅
Carl
icon-双人入住
双人入住
8.0
/10
评论于 39几周前

Hotels.com verified review

.
Vaibhav
icon-商业
商业
10.0
/10
评论于 47几周前

Hotels.com verified review

Good location and helping staff
James
icon-商业
商业
8.0
/10
评论于 51几周前

Expedia Group verified review

Excellent property
Nelia
10.0
/10
评论于 70几周前

Expedia Group verified review

Perfect
Steven
icon-商业
商业
8.0
/10
评论于 74几周前

Hotels.com verified review

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
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每页评论数
20
40

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