综合评分和评论 Kempinski Hotel Khan Palace

服務很周到，職員熱情。 價格合理，房間寬敞。

酒店人员很热心，为我写买药的单子

房間大，日本菜如味道。

Kempsinki Hotel is convenient for stay at the Capital City due to the location. It's not far away from the City Center, and also half an hour from the Airport. Meanwhile, the room provides air-control machine which makes the room cleaner and fresh. The buffet breakfast is fairly good, but less change. However, there's no cafe nor a big area for the people to meet or chat. The lobby looks small and old. Overall, the service should be improved!

朝食が種類豊富で美味しかったです。早朝便での出発だったのでホテルタクシーを予約しましたが、ダブルブッキング＋手配時間間違いで若干待ちました。

Easy check in. Friendly and welcoming reception staff. Spacious twin room, tea/coffee in the room with extras supplied when requested. Bath and shower in bathroom and a loo that did everything but cook the dinner! Good quality bed linen and great comfy pillows. Negative - flex not long enough for the hair dryer to see into a mirror. Needs addressing. Did not eat there but had a take away breakfast from the coffee shop. Presented in a box and was lovely. Near plenty of shops and restaurants. Walkable to key sights. Easy for guides to pick up from.

Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.

Too hot and window handle broken so we couldnt leave it ajar.

A home away from home in Ulanbaatar. First, kudos to the wonderful staff. Everyone was so nice and helpful. I was welcomed warmly (and by name) often. The front desk set me up with a great driver and guide for a day outside the city at a very reasonable price. Service at breakfast was incredible. Even though it is a buffet, they still check on you frequently and bring you special juice blends and other treats. Food at the restaurants is very good overall. My room was large and comfortable. I had to do some work while I was there, and WiFi worked fast and well. Great bathroom. Loved the Japanese toilet. I probably should give five stars, but I didn't love the pillows. Also, the location, on the eastern edge of the rectangle that defines the City Center means the hotel is a little bit far from some of the attractions. UB is a very walkable city, but the hotel's location adds about 30 (mostly easy) minutes each way to every exploration. Overall, though, I was super happy with the Kempinski. They work hard to make you happy, and I was happy.

綺麗なお部屋でした。

Favourite hotel in Ulaanbaatar. We will be back again!

The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.

Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.

Perfect hotel on quiet central spot. Excellent breakfast and service. Japanese restaurant and Lobby-restaurant are a pleasure. Good transfer-taxi to airport. Excellent room with all facilities. Perfect staff at reception. They arranged tickets for opera,

Je recommande ! Personnel très accueillant Service au to

The staff tried to correct their errors. I did not like that upon check in the staff did not know that they were a vip property.

Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski!

Venlig og hjælpsomt personale Hotellet ligger godt til indkøbsmuligheder og seværdigheder

Hotellet ligger central, til indkøb og oplevelser Personalet hjælper gerne med alt

This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous