Rooms are quaint and comfortable, though housekeeping could be improved. The supply of towels and tea can be a bit inconsistent and may need to be requested. On the positive side, the staff are friendly and quick to address any concerns.
The food is good, with a nice variety available on the restaurant menu. A real highlight is the 360 view of the city of Yaoundé from the 11th floor—an excellent spot with great ambience to relax and take in the scenery.
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luc
双人入住
10.0
/10
评论于 19几周前
Expedia Group verified review
bon accueil,chambre propre,personnel à lécoute du client.....nuit calme..
Nsumeroselyn
10.0
/10
评论于 24几周前
Expedia Group verified review
Clean room, nice staff overall perfect
Alexandre
商务和休闲
8.0
/10
评论于 44几周前
Expedia Group verified review
Calme et propre
Ayissi
商业
10.0
/10
评论于 51几周前
Hotels.com verified review
Bon Sejour bon rapport qualite prix gentillesse et professionnalise des personnels
Karen
2.0
/10
评论于 51几周前
Expedia Group verified review
No response received. Tried to give 48 hours notice of cancellation (within 24 hrs of purchase) and yet have been charged for the full amount of 3 nights with breakfast. Paid for taxes and breakfasts that I did not even have and refused to give any refunds, saying that it is all non-refundable. Use taxes should also be applicable to hotels, not just airlines.
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Valentine
休闲 双人入住
2.0
/10
评论于 56几周前
Expedia Group verified review
Not quite sure of what I liked about the property. Maybe the location and safety was unique.
I did not like the fact that first of all every staff seem to have the impression that every visitor should be French speaking. Also, my room was booked for two, however things such as glasses and tea cups and bathroom robe amongst other things were provided for one person only. No wine glasses in the room. The fridge was locked and I had to chase after every thing before it could be provided thus frustrating me each day. To make matters worst the central lighting of the room was not working.
I am a frequent travel to which I have stayed in many hotels across Africa with few stars but far better than this one.
So much for Hilton. I was so disappointed with all these in a 5 star hotel.
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Dorine Michelle
朋友和家人 家庭
10.0
/10
评论于 62几周前
Hotels.com verified review
Un magnifique sejour à l'hôtel hilton de yaounde.
Toute l'équipe au top
Je remercie particulièrement la team "Safoutier " du petit-déjeuner/restaurant au top.
Je recommande 👌👍👍
Philippe
商业
2.0
/10
评论于 65几周前
Hotels.com verified review
Le pire hotel depuis 30 ans de voyages professionnels. Une direction absente ou qui se cache. Wifi inexistant. Pas d'eau chaude le soir. Pas de mini bar dans un hotel qui se veut 5 etoiles.
Des prix plus élévés qu'à Londres sans aucune valeur ajoutée. On mange mieux dans la rue qu'au Hilton Yaoundé.
Henricus
2.0
/10
评论于 69几周前
Expedia Group verified review
Price for rooms is extremely high (240€/night), breakfast is excluded, weak internet, shuttle bus to the airport costs 75€, hotelrooms are from the 80-ties. As the Hilton is the only (officially) 5 star hotel in town, they can charge what they want and are abusing their position.
Dario
商业
6.0
/10
评论于 82几周前
Expedia Group verified review
What I liked the least were the eating options in the hotel. Costs were absolutely exhorbitant, and it was not easy to go out and eat elsewhere. The hotel itself is quite a bit run down, even the elevators have condensation dropping from the ceiling. A Hilton should do better.
Daniel
10.0
/10
评论于 90几周前
Expedia Group verified review
Had a great stay! As nice as high-end US hotel. REALLY great dining... especially liked the outdoor restaurant. Great health club (not a hotel gym, but a real health club... that is complementary)
Jochen
商业 双人入住
6.0
/10
评论于 100几周前
Expedia Group verified review
as the N° 1 address in Yaounde rather OK as there is just no competition. Needs urgently renovation of (some? all? ) rooms which have the typical Hilton standard of 25 years ago. No all items of Room Service are available. To summarize, if you need to be in Yaound and can afford it, the Hilton is the best choice.
AB A
商业
8.0
/10
评论于 103几周前
Hotels.com verified review
Front-office: excellent accueil, personnel très professionnel et à l'écoute. Vraiment au top!
Nettoyage de chambres/ ménage: service de très haute qualité. Femmes de chambre très professionnelles et attentionnées. Vraiment que du positif à retenir.
Lounge d'étage et petit déjeuner: Gros point noir. Personnel de ce segment pas du tout professionnel et méprisant. Les hôtesses prennent les gens de haut si vous n'êtes pas un politicien local, et donc pas ouvertes à une clientèle d'affaire internationale ou de loisir. A éviter pour la prochaine fois.
Conclusion: Séjour OK sauf côté restauration qui a été une piètre expérience. Les hôtesses gagneraient à s'inspirer d'hôtels concurrents de la ville de Yaoundé ou Douala.
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Hisham
休闲 亲子同住
10.0
/10
评论于 106几周前
Expedia Group verified review
All staff were great and provided excellent service!
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia