Clear room, good food, friendly staff. Great location

One of the most beautiful hotels I’ve ever stayed in. Wonderful staff, lovely and elegant rooms, and generally a place you just want to spend time in. I can’t wait to return.

Staff was terrific. The room was very nice. The Opera Restaurant was overpriced.

Muy bueno

We were bothered by the sound of a wedding late into the night heard clearly from our room. And we woke up with 5 new bug bites. Told the front desk. They offered alcohol swabs, and that was that. Best of luck if you stay here

No es la primera vez que escojo este hotel cuando me quedo en Quito pero la habitación que tuve fue la peor experiencia en este Hotel y todo porque fue agendada a través de Expedía ellos no dan prioridad y tuve una habitación con muchos inconvenientes que comenzaron cuando me acosté a la 1am porque llegué de un vuelo a las 10:30pm una luz azul que viene del sensor para la TV otra luz roja del toma corriente a lado de la lámpara.se escucha todo lo que pasa en la calle hay algun cuarto de máquinas que suena todo el tiempo creo que me dormí a las 5am para levantarme a las 8am. No lo recomiendo. Es muy bonito el hotel pero esta experiencia no quiero repetir nunca más.

We have stayed here several times, and always have a great experience. The beds are comfortable, the breakfast is great, and the staff are very accommodating

La habitación estaba impecable, el personal es muy amable y el desayuno es delicioso

We reserve a suit for two person for 4 days but thre were not enough towel , not rope , no night sleepers We have to call to clean the room and every day they did not refurbish batroom necessities, was very disappointed, because the hotel is beautiful location

Excelente ubicación. Servicio de desayuno debe mejorar muchísimo. Habitaciones les falta algo de mantenimiento.

excelente atencion del personal

All good

The room was very clean, the staff very friendly, breakfast was really good.

Lindo hotel y la fiesta de fin de año muy bonita.

Everything was excellent, thanks

Excelente

The hotel is beautiful, the breakfast was fantastic.

Excellent location, clean rooms, helpful staff. Hotel was decorated beautifully for the holidays.

Muy buena estancia igual que el personal de primera

The rooms are pretty old, plain, I had a coffe machine that never worked, it had instructions but those don’t match with the machine model, 1 bottle of water for 2 people, no shower gel,