I always stay at Bon Voyage when I visit Lagos. The staff and management are excellent, helpful, and knowledgeable. 5 star performance!
Emily
8.0
/10
评论于 43几周前
Hotels.com verified review
Staff is wonderful and acommodating. Great location. Not too vegan friendly but i know my diet is rare. A little renovation in some parts would make it excellent.
Olubunmi
商业
8.0
/10
评论于 48几周前
Expedia Group verified review
Awesome place, great staff, clean property
Prudence
10.0
/10
评论于 52几周前
Expedia Group verified review
Everything went well thank you
I will be back
Vivian
休闲 家庭
10.0
/10
评论于 75几周前
Expedia Group verified review
A hidden gem in the heart of Victoria Island.
Vivian
休闲 家庭
10.0
/10
评论于 77几周前
Expedia Group verified review
The pictures do not do this place justice. It is an oasis on the creek, lush and green with beautiful Nigerian artwork in every nook. Quiet and elegant. Great staff committed to my every comfort. Lovely grounds. Lovely well appointed room. Great menu. Tasty food. Nice pool area. Steady reliable wifi allowed to work remotely unperturbed. Yes. I defo love this gem and will be back. VEJ from Canada.
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Olivia
休闲
4.0
/10
评论于 80几周前
Expedia Group verified review
Booked this hotel property specifically to relax and enjoy the *onsite* spa. When I arrived at the property I asked about booking a spa service and that was when they said the spa was under renovation. Guest services was friendly but not enough for me to overlook a spa resort hotel without access to spa. Restaurant didn’t have all food on menu. Hotel room smelled musty. A few bugs flying around in room. Breakfast buffet was average, nothing special.
I checked out of hotel early and asked for refund because I would not have booked this hotel if they had advertised that the spa was not in service. The manager denied the request for refund. No problem for me - much better to get out of there!
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Estelle
8.0
/10
评论于 88几周前
Hotels.com verified review
Le petit déjeuner n'est pas continental mais très accessible à tous. La chambre est bien même si j'aurai préféré avoir la tv en face du lit et non sur le côté. Douche très agréable. L'espace extérieur est absolument sublime, que ce soit le jardin ou la terrasse avec la piscine, la vue est superbe et le personnel aux petits soins, absolument gentil et très commerçant.
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ONYINYE CHINENYE
10.0
/10
评论于 94几周前
Expedia Group verified review
Nice
Andrew
休闲 家庭
8.0
/10
评论于 97几周前
Expedia Group verified review
The staff were excellent and i felt there was a personal touch with the service. Im quite comfortable at the hotel.
Angela
6.0
/10
评论于 115几周前
Expedia Group verified review
Wonderful staff. Was hoping to enjoy the pool as it looks wonderful but was not in operation. Guards and gate keep it safe.
Paul
商务和休闲 双人入住
8.0
/10
评论于 129几周前
Expedia Group verified review
The Junior Suite with Ocean view was quite nice, very comfortable bed, spacious bathroom, nice furniture, and linens. The grounds were well kept as was the swimming pool. Restaurants were easily accessible.
allene
休闲
2.0
/10
评论于 144几周前
Expedia Group verified review
The property is actually a great property however they were remodeling the swimming pool area and they were workers and when I arrived they put me in a room Equipment all over the place
Mark D
8.0
/10
评论于 145几周前
Expedia Group verified review
Nice place inside. But, pool area was not available some repair work being done.
Motunrayo
2.0
/10
评论于 149几周前
Expedia Group verified review
I hope this message finds you well.
I noticed a few areas where cleanliness could be improved. I believe that maintaining a high standard of cleanliness is crucial for guest satisfaction.
Here are some suggestions that might help enhance the overall cleanliness of your property. (1) Thorough Cleaning (2) Attention to Detail (3) Regular Inspections (4) Staff Training.
Also, would you please process my "refund" for 1 night through Expedia that I did not stay at your hotel.
Thank you.
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Chinyere
10.0
/10
评论于 154几周前
Expedia Group verified review
The people are nice. Great and friendly
Evans
朋友和家人 家庭
10.0
/10
评论于 166几周前
Hotels.com verified review
The service people are polite and helpful opening doors carrying bags. Swimming pool very clean. Food is prepared well and presentation is exceptional. Laundry services are prompt and meticulous. I've stayed times and would not hesitate to return again.
Stay here feels like home.
Nneka
商务和休闲 双人入住
2.0
/10
评论于 178几周前
Expedia Group verified review
I wish I could give this place 0 stars. The only thing going for them is the location and view of the Lagoon. Otherwise, it’s all terrible.
I booked 3 nights and had to leave after the first night due to mold & blood stains found in my sheets. The mold was in the headboard and other parts of the room. I couldn’t sleep or breathe at night because I am allergic to mold. I decided to check out the next morning. They tried putting me in a different room and I just couldn’t stay.
I requested for a refund and the hotel refused. I was happy to at least pay for the one night I stayed but the hotel kept the money for the remaining 2 nights.
Secondly, they charge you for room service from the restaurant to bring you stale food. For your peace, health & safety — do not book here. I rarely leave reviews for places as I know running a business in Nigeria is hard but this was beyond unacceptable. Please beware.
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Chukwuemeka
商务和休闲
10.0
/10
评论于 192几周前
Expedia Group verified review
Great service
Stephen
休闲
2.0
/10
评论于 194几周前
Expedia Group verified review
No elevator, flooded bathroom and light went out twice at night.
Also room has a persisting odor.
I had to check out after one night of a 4 night stay and the hotel refused to refund the remaining 3 nights that I did not stay.
Very disappointing and I feel ripped off.