服务态度热情 但是效率太低，2016年1月和11月两次入住都是早上9点过到达酒店，交涉把部分房间大床分开或者加床（其实在预订的时候已经说明，但是毫无结果），要求客人晚上18点旅游回饭店前做好这些工作，但是两次都是没完全准备好，耽误部分客人入住时间。其次，本来预订了11.12.13日两天房间并且全额付款，居然13日早上接班的工作人员通知我们今天该退房，最后，经过核实才确认应该是入住2天，显得一点都不严谨。最严重的是，11月13日早上发现本人的电动刮胡刀在房间丢失，好在本人在非洲工作多年，还与工作人员交流不成问题，总台也做了情况调查，由于本人3个小时后就要离开酒店，告知酒店如果找不回来的话，就要报警，居然在我们出发前一个小时莫名其妙的回到房间（可能是趁我中途下楼交涉的时候放进去的），如果换做其他客人或者客人没发现的话，恐怕也就认栽。如果这样下去的话，恐怕客人怕住这个酒店了。

This hotel located in the area which is not easy to find, GPS is unable to detect the name of the factory, we were circulating around that area for almost one hour to find the exact place. We arrived the hotel at 8.00pm, but we were told the check out time is 11.00am of next day. This is an unreasonable check out time on the international standard. The hotel is simply looked for their sake of convenience on the cleaning work but do not consider from the customer standpoint. In the other side, the food in the restaurant is good n price reasonable.

Une belle adresse au calme et raffinée, merci pour cet accueil!!!

Mon séjour a durer un peu près 10 jours. L'hôtel est très tranquille et sympa. La propreté de la chambre aurait pu être un peut mieux mais pas de gros éléments sale. Je recommande si vous avez une voiture ou si vous etes près à payer un certain tarif pour les taxis cars au alentours de l'hôtel c'est un peu vide

It was fine

Good facilities and very nice setting. Room was large and very comfortable. Elevator doesn't go to lower floors. People with limited mobility will find it difficult to access the restaurant and gym. Lighting in public areas is very dim.

The hotel was ok. Rooms were spacious. There was no choice but eat at the hotel as it was secluded and nothing in the vicinity.

No comment Needs to be upgraded Great views

Unique hotel setting, lovely view

Extraordinaire, sur la rivière au calme .

Beautiful and clean hotel. Excellent restaurant and staff.

Friendly safe Small pool limited activities

Excellent rapport qualité prix ...merci pour la gentillesse et le professionnalisme du personnels

Our Cruise line was quarantined on Mauritius port and we couldn’t disembark. I tried canceling but they didn’t except it so I had to pay for it and we didn’t go.

It was a beautiful and quite hotel, perfect for what we needed and wanted for that one day.

A very nice all-in-one resort.

The hotel is a disappointment. Our room had no bathroom towels and we had to ask for them. We found a hair strand on the bedsheet. Dinner service was non existent and the food quality was very poor. Ditto for breakfast. The only highlight of our stay was the delightful pizza we had for lunch. It is definitely not somewhere we will be staying again.

SEJOUR AVEC AUCUNE AMBIANCE NI POUR LE 24 NI POUR LE 31 N'y allez pas pour les fêtes de fin d'année MUSIQUE DE PIANO AVEC DES CHANSONS TRISTES POUR LE 31 DECU A 1000% EN PLUS ON A PAYE LES SOIREES PAS DE PISTE DE DANCE

The apartment was prepared for my arrival. The floor was dirty, there were wasp nests with bees on the window, and there were rats in the apartment at night.

Horrible.. breakfast would be better in a 35 dollar bed and breakfast..