The location as well as the concierge services are unmatched.

⭐⭐⭐⭐⭐ Excelente experiencia en Café Plaza Grande. La comida, el ambiente y la ubicación en pleno Centro Histórico de Quito fueron magníficos, pero queremos destacar especialmente la atención de Edwin y Giovanna. Ambos fueron muy amables, atentos y profesionales, y nos hicieron sentir verdaderamente bienvenidos durante nuestra visita. Su servicio añadió un toque especial a nuestra experiencia en Quito. ¡Muchas gracias a ambos por sus atenciones! Totalmente recomendado. El Hotel espectacular y justo frente a la Plaza. Victor nos atendió en el lobby de forma extraordinaria.

An amazing world class hotel right off the main square in old town Quito. Reminded me of a 5-star hotel in a European capital. Staff was outstanding. Location is perfect. Breakfast featuring delicious local cuisine. Close to the Metro. Close to everything. I’ll be back!

I think this is the best hotel in Quito and possibly all of South America. Great location. Incredibly helpful Staff. Excellent restaurant.

Absolute sichere und top Lage man befindet sich gleich neben dem Presidentenpalast. Der Empfang an der Reception ist sehr herzlich. Die Zimmer sind sehr schön. Wir kommen gerne wieder.

Wonderful service and location

Perfectly located right in the heart of Quito on Independence Plaza, yet very private and quiet. In a classic older building, so beautifully finished and wonderfully furnished. Rooms are luxurious, spacious and very comfortable. I stayed twice, and each room was fantastic. Just steps away are great restaurants, the grand cathedrals, shopping, and the vibrant street scene Quito is famous for. But above and beyond the facility, is the amazing staff! No one could be more gracious, friendly, helpful and kinder than these wonderful folks! Simply, they are Ecuadorians, the best people you will meet anywhere. What an enjoyable and memorable stay I had! Lawrence

A beautiful hotel in the perfect location! We were constantly impressed with the staff- everyone we encountered was helpful, kind, and made the stay a 10/10. The food in the restaurant was delicious, our room was spacious, and we couldn’t get enough of the views. The housekeeping staff was especially wonderful! Thanks for helping our Quito visit exceed all expectations!

Have no words to describe how helpful the staff was in every category

Perfect location right on independence Plaza. Fantastic room, incredibly comfortable and beautifully appointed. brilliant staff, so friendly and helpful with anything you might need. short walks to shopping, great restaurants, beautiful cathedrals and just the great street vibe you get from the Ecuadorian people. Absolutely no better place to stay in Quito.

Loved the location and the staff was amazing!

A wonderful day. We loved our room and the staff. Safe area. Highly recommend

Very nice hotel ,very unique, i stay again in heart beat, nice room, very good amenities nice view

The hotel was beautiful and the staff super helpful. The exterior walls are very thin and we had trouble sleeping because of all of the outside noise. The bed is also very hard.

An absolutely charming hotel with excellent accommodations, a very helpful and friendly staff and an absolutely unbeatable location in central Quito, right on the independence Plaza.

Todo excelente

This hotel is outstanding!!!!!! I recommend staying here anytime your travels take you to Quito… The staff is beyond helpful. The food is superb!!! The views are incredible. I cannot say enough good things about this hotel !!!

Hotel location directly on the central plaza is amazing. All Old Town Quito attractions are within easy walking distance. The hotel itself is stunning, beautiful historic decor. Room was beautiful. The best part of our stay however was the staff, so warm and welcoming. They paid attention to every detail and provided great service. Breakfast was delicious, wish we could have stayed longer

Hotel is in the historic centre next to presidential palace. Staff - the best I have encountered in Ecuador. Friendly, helpful and kind to my little boy. Food was traditional and delicious. Rooms excellent and fit with the area. Recommend to families who want to seethe historical centre and be treated exceptionally well.

Wonderful stay. Room was very nice. Only comment would be that the carpet in the room needed cleaning. Staff was exceptional!