Room is big & clean. The staffs are friendly. Good location

Staff very polite, amiable and accommodative. Guest Relations Manager Tsion was very friendly helpful and great assistance.

Very nice

Yes

The cleaning needs to be improved, and all room supplies should be refilled. The bed sheets need to be checked and cleaned if necessary. Apart from that, it’s quite interesting to stay here. It’s neat, convenient, and has good amenities.

there was a serious plumbing problem. the hotel needs renovations badly the window panels are so thin that the noise from the street makes it impossible to sleep. "spa" hotel does not offer standard amenities like hair conditioner.

Very good service

I’ve been staying at the Capital hotel for 8 years now when I travel to Addis. Always enjoyed my stay.

Everything was very good, and I'm very pleased with the services of the staff on their professionalism and courtesy.

Room needs to be renewed but The breakfast is amazing

Great staff and convenient. It will be great to have coffee as part of the complimentary package in the rooms .

ALL STAFF WERE VERY KIND AND HELPFUL. WHEN I WAS IN KNEE PAIN, THEY WERE SO GOOD TO HELP ME TO MY ROOM, BRING MY BREAKFAST TO MY ROOM, A WHEELCHAIR AND TRANSPORT TO MY DOCTOR. GREAT JOB!!

Very comfortable.

Very good staff

Amazing place to stay will recommend and go back again

THE PRICE FOR WHAT YOU GET CAN'T BE BEAT, EVERTHING WAS MORE THAN EXPECTED ...

The hotel staff are excellent and location is perfect for me. The pool area was being re constructed so could not use which was disappointing

Five Star Hotel with no TV. The location is good and the staffs are friendly.

Overall, a decent place to stay in, especially for the price. First booked it online for two nights, then extended my stay for three more at the site, after cancelling my Sheraton Hotel reservation. The breakfast buffet was great - something for everybody’s liking. Did’t get a chance to have lunch and dinner at the same restaurant. However, I had lunch at their Cultural Restaurant and it was amazing. The setup, the artwork, the appeal is unforgettable. Ordered Kitfo for lunch and it was top-notch. Very good gym and pool - nothing to complain about. Haven’t been to the spa yet. Planning to go this afternoon. The staff was second to none. Any minor issues that I had, that are not worth mentioning here, were addressed promptly and professionally.

Overrated property I checked in got in the room TV was not working. I called the front desk about it. They didn’t fix it for two days and the air conditioner did not work in the room.