Nothing in particular

great for business travellers

This is the worst Five Star betel I have ever slept in in my God giving life, everything in the hotel room and the building are falling apart. As to the restroom, I won’t even allow my do to use it. The hotel is so dirty that I had to checkout without sleeping there and the dirty hotel refused to issue me a refund.

Positive

Property is tired and in need up an update. Many things in my room were broken. I am a frequent world traveler and I understand that there will be occasional problems with a hotel room that can be tolerated – especially in a developing nation like Mali. However the number of and severity of problems with the room I was given was unacceptable and far below the standards I expect from a Radisson property. The common areas are also run down - several lights in the lobby were burned out, light fixtures in the pool were detached from the wall and floating by their wires, wall murals in the restaurant were peeling off the wall, atmosphere music in the restaurant was distorted due to broken speakers, etc., etc., Normally I can overlook things, but in a four star Radisson property, these are unacceptable. A VERY discomforting thing was the smoke detector in my room was covered with a plastic maintenance shield rendering it inoperable. Compromises in safety features is dangerous and intolerable. For the money, I would recommend staying at the Azalaï Salem or Grand Hotel. Even a stay at the lesser priced/rated Onomo Hotel was better maintained.

People are nice but the place could be cleaner for the price they are charging. Lights are too deem in room. The sink somehow sprinkles water on you because of the stopper at the center of sink. The tv channels are not organized. The telephone could be replaced it is dirty and missing a tag on a button that you can’t tell the function

Dévoré par les moustiques, clim en panne.

A secure location for rest! The service was excellent, rooms immaculate. The location? I am not sure of its convenience, unless you are doing business in town. The breakfast was excellent. I used this as a short recoup between business trips - the pool environment was extraordinary.

I find prices of services too expensive

The hotel is quit expensive for what it is, looks gloomy and dark, not the standard expected from Radisson Blu, but due the situation in Mali a bit challenging to find better...

This place is tired and dark. It could use a renovation and some more attention to the small things. The breakfast is average and the room amenities lacking. The staff try, but they’re still not as polished as other properties in the chain where I have stayed.

Just about ok for a business trip food quality down

Room was clean and tidy. Price is reasonable. Limited dining.

Je ne retournerai plus dans cette hôtel tant qu’il n’aura pas été réhabilité. Il ne suffit pas de s’appeler Radisson, il faut avoir le standing qui va avec, la, on en est très loin.

My visit was very pleasant...the staff were very friendly and always courteous .i highly revommend anybody to visit

It was ok!

Arrived late at the hotel, very heartful and quick check-in as it was past midnight, so straight to bed. One light in the room kept on flashing after I put it of. Next day 3 other lights popped. Didn't call to replace them as I wasn't there to stay in my room, but for sleep. Good food in restaurant, clean up was tidy, laundry service okay. Overall good stay.

Excellent customer service, very neat and helpful Team

They charged me for an extra night when I changed the dates of my stay a week before I was to check in. Then, they would not honor the prearranged rate with the USG without my cancelling my reservation entirely and having it booked by the USG directly. The condition of the rooms is deteriorating. You can tell it used to be a nice hotel but lots of things are broken and it doesn’t look like there is any push to fix things when they break. The spa is just OK and the rates are very expensive for Bamako. The food is the same. It’s acceptable but way too expensive. The service was polite and attentive, but they were not at all accommodating about a billing problem. I won’t be staying here again.

Det var bra för att vara i Mali, Tryggt och säkert.