Perhaps there are better rooms, but our room ( nadia) is very noisy throughout our stay. Not just u could hear people shouting and chirldren playing and car horns, but the worst is that there are some sort of aircon machines right outside yr window so u can also hear the engine sound. There are too many more quiet but equally convenient boutique hotels in Stonetown but since we had already paid so we could not change hotel. DONT TRUST THE COMMENTS ANY MORE FROM HOTELS.COM! (P.S. WE COME FROM HongKong and we still felt the noise.....)

Excellent hotel

This property is in a quiet location in Stone Town within walking distance of the Darajani Bazaar and other attractions. The staff is great: Lulu, Jamila, Roderick, Iddi, and director Daniela go out of their way to make you feel welcomed. The A/C in the room works very well, and the breakfast buffet (which is included) is outstanding. It's a great value and I'd recommend staying here.

Tutto okay

Wonderful service from start to finish. Amazing breakfast and a beautiful antiquated suite with bags of character and charm. We stayed in a suite at the very top of hotel and had to walk up quite a few flight of stairs as there is no light. You are helped with luggage, however anyone with mobility issues would may struggle.

J’ai aimé sejourné au Zanzibar Palace, la charme rustiques des chambres était tout simplement

Good location, comfortable beds and good breakfast. As provided direct to then - aircon in room hallway/communal areas and some of the decor is in need of a bot of a refresh.

Really friendly helpful staff. Great rooms. I’d recommend.

Nous avions la chambre Arabica au dernier étage ,belle vue sur la vieille ville . Pas d’ascenseur car hôtel côté à L’Unesco mais les gens à la réception vous aident à porter les valises. Personnel à l’accueil très aimable. Chambres spartiates mais grandes.

We state in this hotel for a few nights and I was very impressed with the stuff who was friendly and extremely positive in all aspects. This is Africa and I learned very quickly that I have to adjust my expectations to fully enjoy what this place has to offer. Everyone was trying their best to make this stay for me and my mother enjoyable. Every stay has glitches and any of my concerns have been addressed immediately. I can definitely recommend this place even though it's not right on the beach but everything is very close. I would like to point out that this place might be not fully suitable for people with Mobility problems since the stairs to the rooms can be challenging depending on which floor you are.

Outstanding hotel in a great Stone town location

Beautiful hotel with excellent service from the staff. The hotel is nestled away inside Stone Town but we enjoyed being able to walk to the water and not being far from the sites. The hotel room was beautifully decorated. I would definitely revisit.

Proprietress and her staff were amazing. Meals superb. I was really looked after. They booked tours for me also. Would definitely stay there again

Fantastisk opphold på dette hotellet. Det ligger sentralt i Stone Town med kort vei til alt. Vi bodde på Honeymoon suite og det er trolig det beste rommet på Zanzibar. Personalet er veldig vennlige og hjelpsomme. Kan sterkt anbefale å bo her.

I stayed at Zanzibar Palace Hotel from June 8 to June 10 and had an amazing experience. The hotel is full of character, with beautiful Zanzibari decor and a peaceful atmosphere. The staff were incredibly warm and helpful, the breakfast was delicious, and the location was perfect—close to all the sights, yet quiet at night. A true gem in Stone Town. Highly recommended!

Great staff… bathrooms could use a refresh.. great location.. though a bit difficult to find.. overall.. outstanding value .. the staff are superb!!!

Staff very friendly and accommodating. Great location in the city of stone town very walkable. Breakfast daily. This review is based on staying in two different rooms. The Shaba was large spacious. The rosemond was small and adequate but the water pressure in the shower was very low and no privacy curtain in the window. The amount of light in the rooms are low when applying makeup or using the mirror.

The bathroom privacy is uncomfortable

Daniela was a fantastic and welcoming host. This historic, well appointed hotel will be a favorite memory and repeat visit. The food was delicious. The coffee and beds were some of the best I've had in Africa. Daniela and I had a great conversations and she arranged a prison island tour for us. It was my second trip to Stone Town and second tour. Last time it wasn't bad but this time it was a better experience. The pilot and your guide this time were far superior to the last prison island excursion.

Un petit palais au milieu de Stone Town. Une véritable plongée dans le passé. Daniela et le personnel sont hyper gentils et attentifs.