Air Con was very noisy and can’t fix

good

Roomy accommodation with a ok breakfast. Staff friendly at times. Frank and Bob were the best and made it fun for kids. Reception doesn’t explain much at check in so you have to figure it out yourself.

Had a bad experience when a hotel driver didn’t collect us as scheduled at night and we felt in danger. Didn’t feel like evening staff knew much about the tours or options for transport available. Parts of the hotel room were broken such as the security latch on the door and fan knobs. Wardrobe doors wouldn’t close. No options for streaming on the TV without compatible devices. No snorkels available for use or hire. Felt it really wasn’t a 5 star hotel standard.

We recently stayed at the Ramada Resort in Port Vila and overall had a lovely experience. The staff were incredibly friendly, welcoming and accommodating throughout our stay, which really made a positive impression. Our room was spacious, comfortable and well presented, with beautiful views across the bay. Unfortunately, the air conditioning didn’t work for the first two days of our stay. Thankfully, the weather was relatively cool at the time, so it wasn’t too uncomfortable. The breakfast was excellent, with a great variety of fresh and tasty options available each morning. My only criticism would be the coffee. There was no barista-made coffee available, and the machine coffee was probably the worst coffee I’ve had while travelling. I know that’s a first-world problem, but good coffee is one of life’s little holiday luxuries! I’d also suggest reconsidering promoting complimentary Wi-Fi as a guest benefit. The Wi-Fi was extremely unreliable and often difficult to use. Despite those issues, we thoroughly enjoyed our stay. The wonderful staff, comfortable accommodation and stunning bay views made for a relaxing and enjoyable holiday. We’d happily stay again and would recommend the resort to others looking for a relaxing stay in Port Vila.

This was one of the nicest rooms in vanuatu. Very clean, very big.. the view was amazing. Great place if you want a bog space.

The toilet pipe broke and flooded our room. The lift was broken to the pool and restaurant. The room was pretty wheelchair accessible except for small step to veranda and I would suggest putting a fold down shower chair. The staff were amazing and very helpful. The tour operator at the resort, Miguel was very accommodating and supportive of our needs. Overall had a lovely time.

The seamless experience from check-in to check-out was truly remarkable.

Staff were great. Rooms excellent and clean. Nice pool, bar and food & drinks reasonable prices. Recommend and we would stay again

Beautiful resort staff were absolutely fantastic, food was amazing and nothing was too much trouble, such a wonderful place to stay

Lovely hotel, A/C not quit operating at full strength but rest if hotel all good

Friendly staff, perfectly clean room! I highly recommend the massage also!

room was very clean and cool, there was buggy service, however sometimes needs to call more than once

Staff were so amazing and friendly. View from the room was just beautiful we will be back

Great spot for a family holiday, we loved Ramada Resort and would recommend it to anyone looking for a place to stay in Port Vila. Great location, awesome staff, all the facilities were fantastic and the restaurant/bar was very impressive.

Amenities, room such as availability of telephone in room on arrival, no detergent yo wash dishes or a fish cloth, Airconditioning ( noisy and not very cool) When calling drivers for tourists to take day trips ensure knowledge of drivers. Our driver had no idea, and we were following the map and he missed places when we showed him where we wanted to go. Costing in Australian dollars on Expedia was not final cost $49 charge aud for using credit card and $200 extra charged on Visa card. Inability to pay Expedia direct and therefore paying at hotel means daily rates apparently change which changes total cost and then conversion increased cost.

Great view & staff

Room was nice but tv didn’t work the entire 7 days we were there. We kept enquiring with the front desk but didn’t get any help (not that we really needed one being in such a beautiful location). Room has good amenities. Staff were absolutely amazing! They really made the trip. The in house restaurant was pretty good too.

Everybody was lovely and welcoming especially frank and bob who were quite entertaining down by the pool !

The room is nice but there are some (recurring) issues with this hotel. The cable TV does not work. There is septic tank smell coming up through the drain pipes. There was no phone in the room (and they failed to bring it despite 3 seperate requests). The maid service is uneven (leave things in the trash, forget to put back towels, etc.). Its OK for Port Vila as long as you pay less than 15 000 Vatu per night for your room.