Excellent location. Beds comfortable. Room well maintained with nice balcony overloooking pedestrian street. Now room is bright (not as dark per previous reviews) which I am especially happy about.

浴室毛巾已放在地上，但還是被掛回毛巾架上被迫重用！ 柜台服務員態度及效率是超級好！值得讚！

Great staff and service!

Brilliant stay, Absolutely superb location.

Considerei que o hotel apresentou uma relação custo-benefício muito abaixo do esperado para o valor pago, teria que ter pago no máximo 1/3 do valor. Principais pontos negativos: - Quarto pequeno e pouco funcional. - Falta de bancada adequada para apoio de objetos e bagagens. - Apenas uma mesa muito pequena disponível no quarto. - Banheiro extremamente apertado. - Presença de muitas moscas no quarto durante a hospedagem. - Conforto geral incompatível com a tarifa cobrada. Ponto positivo: - Boa localização em Madrid. Conclusão: Apesar da boa localização, a experiência geral ficou muito abaixo das expectativas. Os problemas de conforto, funcionalidade e a presença de moscas afetaram significativamente a estadia. Na minha avaliação, o hotel não entregou um nível de qualidade compatível com o valor pago.

Hyggelig hotell m hjelpsomt personale

Excellent location and super helpful staff! Thr room is set up really well. A wonderful stay.

Excellent location, staff really helpful. It was really challenging getting a taxi on a Sunday.

This hotel was beyond beautiful and elegant-- the rooms, the front desk staff, the amenities were so lovely. The ambiance was stunning and it had that ultra high end boutique feel...The moment I walked in to my room it smelled so clean and fresh, it was just beyond beautiful (and FLAWLESSLY clean). The staff was so welcoming and helpful! I highly recommend staying here. The location is super central to everything you need. My only little note would be to add robes and slippers :)

Beautiful hotel in the heart of Madrid. The beds were very comfortable, staff was professional and polite, would highly recommend.

Best location

When I made the booking 6 months ago I specifically requested one king bed instead of two separate beds and booked a superior room so paid a bit more to ensure we would have a better room. When arriving they gave me a room with two separate beds, I then went back to reception to ask for a different room, but they said no that they couldn’t do anything for us but wait the next day to see if any room would be free.. the hotel is also next to a night club which is really loud at night and we could hear music and drunk people shouting in the street until late hours. We will not be coming back.

Quarto limpo e muito confortável! Todas as áreas do hotel são ótimas. Café da manhã muito bom também

We had a wonderful experience in Madrid. The Room Mate Collection Alba Hotel was beautiful and very comfortable. We were so happy to come back there after a hot day exploring the city. Breakfast was delicious with a lot of variety. The staff were friendly, polite and very helpful. We sank into the comfortable beds and slept deeply. I highly recommend staying here.

Great hotel in a great location. Room was extremely quiet.

Excellent hotel in an outstanding location (barrio de las letras). Prime location near the best tapas and restaurants in Madrid.

We really enjoy staying here and will always return. Rooms are well appointed and extremely clean. Water from the shower has good pressure. I don’t particularly love the waterproof mattress cover - it makes us sweat a lot at night. But pillows were wonderful. It would be great to have four bath towels and add face cloths/towels for the tourists that use them. Otherwise it’s perfect. We love staying in the Arts and Letters barrio and can’t wait to come back!

Perfect location close to everything. We walked everywhere. The bed was wonderful. Staff went out of their way to assist and were friendly. I loved the little balcony but some road noise which I expected.

Enjoyed the stay and staff were excellent

Very clean and the staff was helpful in suggesting dinner options.