Too many hiding fees, no fee list transparency and they don’t clearly show it to people before you book it. Parking fee, ( more expensive than public parking) deposit fee for nothing, and even clean fee after you check out. Very stupid rule and terrible service. Stupid check in and out time so DO NOT come here.

Had an amazing stay, place was clean and very well maintained

Small kitchen room, not good coffee. Apart from that, everything is fine.

The place is clean, staff courteous. Stayed one night, close to Niagara Falls.

Unless you really badly need a place to stay I wouldn’t recommend it. As soon as I pulled in the parking lot was already full. I asked front desk if there’s any parking at all and he said yes and that he would show me once we check in and pay $20 for parking. He ended up not having any parking so he asked if I can just park on the parking lot entry. When I said no he gave me his parking spot. The front desk guy did what he can but owners really need to figure this out. As soon as I walked into my hotel room there was a foul smell that smells fermented. Toilets were not clean it was dirty on the side of the bowl.

Great location. Clean rooms and well maintained property.

BEST PLACE TO STAY

Very nice room that was in great condition. Very clean and comfortable. Shower pressure was great as well as the water temperature. Staff were very polite and accommodating allowing us to leave our car on site after checking out. Great location.

Nice place and location

Go

Customer service so helpful, very

Black particles falling out of air conditioner all over on the floor. It was greasy. Towels were so thin and non absorbent. Water pressure in shower was amazing. Coffee was terrible at breakfast. No coffee makers in the room which is disappointing. The whole area outside smelled like pot so couldn't sit outside.

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I was pleasantly surprised about the quality of our stay....I would go back there in a heartbeat.

I didn't have breakfast and the A/C was very noisy. The room had no place to hang your clothes and bathroom there was nowhere to put the soap in the shower. I wouldn't stay there or recommend it to any of my friends or family.

Breakfast is from 7 to 9 am. The hours are not flexible for guests. When on a vacation guests usually tend to sleep late and wake up late. The breakfast hours should be extended. For us this morning, we were there at 8.50 am. There wasn’t any, any breakfast left while we got there. Terrible! And we were there before 9 am. We didn’t make an issue. We just went elsewhere to have a paid breakfast!

When we checked in we checked the fridge and it had rotten food in it i spoke with the office and they got me in a room right away staff was great

Good

Breakfast was not enough. And comforta cover was sticky.

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