事先預約了機場接送，一出海關就見到舉牌的人員，並在雨中當我們提大行李上車。在六天入住的期間，管家May協助我們解決許多問題，甚至出借個人的雨衣以及洗衣粉。硬體設備也許不比大飯店，但這裡的工作人員都很和善親切，下次回到帛琉，一定會再來入住。

很好的住宿體驗

Great location, easy parking, clean room, delicious breakfast, friendly and accommodating staff. Highly recommend!

Good

朝食は普通。 街から離れてるため、夕食をホテルで取れたらよい

The resort asked me what time I would check in and I checked in about 15 minutes after I said I would. Despite that, the small room air conditioner had not been turned on and it was over 90 deg F in the room when I arrived after 5 pm in the evening. I left for 3 hours hoping it would cool down but it was still warm when I came back. The room opens up to a common room, so I turned on the air con in the common room and that cooled my room down although with less privacy! The rooms come with HUGE TVs but they are not plugged in and do not work. This resort does NOT have TVs in the rooms that work. Bring your own soap. The soap provided are very small blocks of what appears to be compressed chalk. The "soap" does not lather at all. I was given a wifi password when I checked in but later it quit working so I had to go back up to the office (if you're older like myself, that means A LOT of stairs) and get another password to another wifi signal. I took a shower at 7:00 AM and only got warm water for a couple minutes and then cold water for the rest of my shower. Breakfast was a plate with a cold fried egg, cold french toast and some chopped apple all covered by plastic. Coffee is instant coffee. Located next to the main highway on Palau so lots of street noise heard in the room. The "king" mattress was two double beds put together so the middle has a hard frame down the middle of the bed. The mattress was VERY firm. The staff was helpful but unfortunately not much to work with.

Airport shuttle was first class. Property is looking rather tired, but staff are really friendly, and rooms comfortable and spacious. Good Wi-Fi. Shared Kitchen area a big bonus ... but it's quite a walk to shops, and restaurants are about 30 mins walk away on a busy road.

Le meilleur personnel que j’ai trouvé dans un hôtel. May, Silvia & Grace ont été tout simplement fantastique. Cet emplacement offre tout dont on a besoin, c’est très propre et ces trois femmes font tout leur possible pour que ses visiteurs/visiteuses se sentent comme à la maison. Un grand merci à vous trois pour votre aide et bienveillance! Vivement recommandé!

The staff are friendly. Breakfast is ok. The hotel is really fast and there's no transportation to town. They charge $25 for airport transfer. The room has several things broken and it flooded when I showered. The view was a junk yard. There's no privacy. I do not recommend at all.

Staff amazing and so helpful. Picked me up from airport helped plan snorkeling trip

Staff were so friendly and helpful! The view of the ocean from the restaurant was beautiful!

Was a good spot for our 1 night stay.

Okay for a one night stay.

Shared space was all ours. Very low bathroom sink. Earlier checkin is $50. Clutterred restaurant. Nice restaurant view. Responsive cheerful staff. No daily maid service. Appliances buttons are not in English, but Chinese. No washcloths or hand towels.

The friendly service. And helpful attetude.

Fantastic staff! Very comfortable and quiet unlike many hotels.in Koror. Great setup for working remotely. Wifi works well.

Rooms were very spacious. Mine consisted of a large common area with kitchen and couch/Tv and 3 private bedrooms with baths. Would be a great place for a family or group. Staff and management very friendly and helpful. Restaurant was not open for business yet but was served a delicious breakfast and awesome coffee. They rent snorkel gear which you can use at the beach or any number of parks. The water here is beautiful. Would definitely stay here again.

Shell Villa is a home away from home. The rooms are large and very comfortable with a sofa and huge soaker bathtub. The staff are very caring and attentive. They go out of their way to ensyou are happy and have everything you need. The kitchen is well equipped for cooking meals. I felt sad to leave because the staff made me ferl like family.

La struttura è composta da casette prefabbricate provviste di una cucina in comune e 3 stanze. Le stanze non sono isolate acusticamente e quindi si percepiscono tutti i rumori esterni e in special modo le convenzioni degli altri ospiti (maggiormente quando sono spiacevolmente maleducati). Nel periodo del nostro soggiorno il ristorante era in ristrutturazione e nella nostra camera si è scardinata la porta del bagno a causa della scarsa manutenzione. Nel complesso decisamente sconsigliato.

The hotel staffs are so nice and help us in so many ways. We really appreciate it. It is a hotel with good price and with 5 star service. Highly recommended