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Helpful staff, clean place, quality mattress. Will recommend the place to friends.

好適合一班朋友，或一個家庭。 一間房間可以住到4個人，不用煩惱如何分房。 裝修很柔和，還可以煮飯。 是一間民宿型的酒店

Place is really good for the price. Staff were amazing check out 15 min late cus my stomach was hurting and they were ok with it. They prove toiletries. Only bad thing its a bit of a walk from subway. Also they have stove and all but no pots and pans. Not a lot of room in living area.

Klare Empfehlung! Sehr günstige Lage in einer ruhigen Wohnstrasse, Metro ist fussläufig erreichbar. Gute Raumaufteilung. Sehr nettes und hilfsbereites Personal!

Small but very comfortable and well equipped room, great use of space, very clean, excellent shower and bathroom, had fridge and freezer as well as a hotplate for basic cooking, good location in Ryogoku a few minutes away from the station and 15 minutes walk from Asakusa. Had convenient laundry facility.

Great location, friendly staff, extremely helpful and the space is comfortably clean.

Bra hotell för familjen

Very good place with local quiet area.

This hotel was great, especially considering they had rooms for 4 people. The area was very clean and quiet. We used it as a hub to walk to Sensō-ji and Tokyo Skytree. If you prefer public transit there was a subway station very close. Staff was kind and helpful as well.

Nous avons été super bien reçus. Personnel à l’écoute et bienveillant comme toutes les personnes au Japon d’ailleurs. 😅❤️ L’appartement était bien conçu. Dans l’ensemble bien insonorisé. Même si parfois on entendait un peu mais franchement c’est très très correct. Car j’ai une ouïe supersonique 😂😂 Bien situé. Pas loin du train, métro.. Propreté correct. 👍 après je suis maniaque 😂😂😂 donc ce n’est jamais assez pour moi. J’y retournerai avec grand plaisir 💗

Great spot, beds were comfy, bathroom is great. Very little soundproofing inside the unit though.

The staff and service at Hotel Arcens was exceptional - staff when above and beyond to accommodate our requests and even followed up with us after we checked out. The hotel is in a charming neighborhood within easy walking distance of transit as well as a number of attractions. Travellers who are tall should note that the beds are in lofted spaces with low ceiling heights, and those with mobility issues should note that there are the multiple level changes within the room.

clean and good

Good

特に気になる汚れもなく、快適に2日間休めました。スタッフさんの感じも良かったです。部屋の照明がもう少し明るくなるといいかな、嫁さんや娘が化粧するのに暗いと言っていた。

Room was great for our family of four. Easy walk to transit.

The hotel is quite inflexible and expects us to sign in our guest and restrict to 30min visit. We are a family of 3 and have 1 friend visiting the room. Additionally, they could not accommodate a 15 min extension to check out from 10:00 am to 10:15am. Very disappointing! Lastly, no cleaning unless you stay for more than 5 days! We stayed for 4 days.

Wonderful renovated home/hotel in a quiet residential neighborhood. This is not the place to stay if you want the bright lights of Tokyo right outside your door, but we were looking to stay a quiet residential ryokan/hotel where even the Japanese would want to stay. Plus, when we did want the bright lights, the subway was right around the corner and we’re able to get everywhere quickly with no problem. Lisa at the front desk was a delight and so helpful in helping us navigate our first 48 hours in Japan. The bottom line is this is a 10++++ place if, in addition to the bright lights and historic sights, you want to walk quiet, shop-lined streets to get a better taste of how Japanese people really live. We even walked into a little street fair celebrating the national respect-for-the-aged holiday on our first night and the all Japanese families were encouraging us to jump into the celebrations! This place is a gem.

Great hotel , loft style , not for tall people very low ceilings . Staff super friendly