因為淡季的原因吧…前台菲律賓姐姐主動提出讓我們兩點才check out ,很窩心❤️

景觀美，還算舒適。房間非常寬敞，早餐樣式稍有不足。

1) when I check in, the staff kept saying it's all done. But he didn't give my 1.5JD back yet and keep telling me it's done. It's not honest at all and I have to ask the change 2) After I return from dead sea, I asked if I could borrow the towels to the room( as I was using it wrapping my body with swim suit) and return it to the counter later. The staff rejected. I believe no one would steal your towels and it's common for other hotels to leave the beach towels in room after check out. And I was suggesting I would return it as if it is so valuable 3) it's fine. Then I was only wearing swim suit and I could not open my rooms with 2 door keys. No staff was around and I went to the pool towel counter and asked for help. Asking if they could call any staff to help. The answer was no. No telephone in counter and no way to communicate with staff. I had no choice but just walk a long way, up and down with lift with wet and sexy swim suit to the main entrance counter and so many people on the way. So embarrassing. 4) I was told that both room keys was out of order because it might have contacted the cellphone. Everyone gets a cellphone nowadays. If it is so easy for such a problem, I would appreciate if a warning is given when I ck in. 5) there is water dropping from the ceiling continuously overnight. It's noisy. I slip when I go washroom in midnight. 6) service during breakfast is no good. Staff are chit-chating and couldn't hear u even u call few times.

出色的度假酒店

This is a very nice and comfortable hotel. But the staff service is not good.

Clean! Good location! Lovely staff

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room service was not impressive. called in multiple times to get an order done. facilities could use some maintenance given the price offered by the hotel.

So far I am disappointed with my 1st night, I paid a lot of money for a room and hotel that doesn’t deserve a 5 star. Very dated hotel no coffee machine at breakfast still can’t understand how for a supposed 5 star and no machine at the breakfast buffet . I then waited 1 hour for a coffee sachet mixed with water. (5star) still hard to believe . Could not take a proper shower as the water is very low. Unfortunately couldn’t get an early check out and refund of the 2nd night . So I have to stay another night that I wish I didn’t have to as it is not worth the money I paid .

Nice place to stay

Abdullah Ghanam is amazing , also at the breakfast bar Abulrazak was very helpfull. We spent 4 days and extended to 5 days

Great pools and friendly staff

Good

Property is a great location Food options very limited- breakfast was chaotic. My biggest issue was litter and cigarette butts proliferate in public spaces. Summary :bit untidy and at best adequate

I've always stayed at this property, booking it with different channels multiple times. This time was the worst, checked in and the room was not clean, pillow case were dirty, bathtub had hair in it, a plastic bag was in the cupboard from the previous guest. Breakfast in the morning was horrible, I asked or coffee three times and the fourth time I walked up to the employee and asked for one, he ignored me and started laughing with his colleague. They thought I did not understand Arabic but in reality I understood all the degrading comments they were making about me and my group of travelers. I told all of this to Mr. Yasser, and he did his best to resolve it but even after such a horrible experience, there wasn't much he could do.

Very beautiful hotel located in perfect location on the Dead Sea. I gave this hotel three stars because of the lack of service in the restaurant as well as the general attitude of the staff towards my group. During my stay, I continually watched the staff bend over backwards to take care of their “non-American “ guests while they refused to give us basic service without repeated requests. For this, I give them a three stars.

The property is aging and the staff used to be friendlier, overall cleanliness needs attention.

I had a wonderful stay at the hotel, and I want to especially highlight the exceptional service provided by the cleaning staff. Hussain and Samir were absolutely amazing—every day they went above and beyond to make sure our room was spotless and fully stocked with everything we needed. Their friendliness and attention to detail made our stay even more comfortable. Thank you both for your hard work and kindness!

We stayed at Crowne Plaza Dead Sea and were very disappointed. While the private beach access is a nice feature, the overall experience did not meet 5-star standards. Food options were severely limited. The Lebanese restaurant had good food, but we booked it for sunset and the filthy windows ruined the view. On our second night, it was closed for a private event, leaving us with only the uninspiring buffet or a lounge serving basic pub-style food instead of the Middle Eastern dishes promised online. During the day, the main pool was overrun with children, so we went to the adults-only El Grito pool bar. Despite what the website claimed, they didn’t serve food. When I asked for ice cream, I was told to walk the only place to get ice cream was Aqua Bar (10 min walk from El Grito), only to find they’d run out - shocking for a resort of this size. Staff were generally unhelpful, and service throughout the stay felt well below standard. On our final day, we visited the Marriott next door and the difference was striking: far better food, more dining options, a real café, and ice cream stands. It was similarly priced, and in hindsight, we regretted not staying there instead. Crowne Plaza looked great online but was the worst 5-star hotel I’ve stayed at. Stay at the Marriott.

Excellent