Comfortable

Beautiful

직원분들이 성의있고 친절하게 대해 주셔서 편란한 숙박이 되었습니다. 호텔 집기나 시설도 잘 관리되어 있었구요, 조식 부페도 훌륭했어요.

If you expect Japanese tourists in the future, please provide some nightwear, or at least let them know you don't have any. By the way, we could not see any bathrobes, but we found a very nice beach bag in our 'premier' room. According to your home page, they were both described as complementary, and we were confused.

The place was awesome, the only thing i didn’t like was the check time, 3 pm seems a long time to check in especially if your flight is early, i don’t remember seeing the check in time when i booked the room, maybe it was an oversight on my part, but otherwise it was an amazing experience.

Great staff! Hafa Adai spirit was very strong. The pool and entertainment was great and enjoyable. The views were 10/10.

The whole hotel is awesome. We had a premier room. The room was really big. The view from the balcony was a dream. The beach and the water very clean. The pool was great as well. The staff always very friendly. Lots of options at the breakfastbuffet. We would choose the Nikko hotel again

Awesome waterslide! Staff were friendly and helpful.

The lobby was really nice but it was very deceiving when i walked into the room. It was dirty. There was hair in the shower, the mirrors were dirty, there was a dead bug on the floor. The room smelled like mildew and the furniture was very outdated and old. The paintjob in the room was very sloppy as well. Luckily i was just there one night transiting on my flight but i would never stay here again.

とても快適に過ごせました！

滞在中、とても快適に過ごせました。朝食ビュッフェも噂通り 美味しかった！

お部屋のドライヤーが壊れていて使えず交換してもらいました。アメニティーはロクシタンで良かったですが浴槽は浅くて疲れが癒されない感じ。ツインにしたのですがベットとベットの間が狭くバスルームも狭かったです。 ペットボトルのお水が用意されているのではなくお部屋にあるガラスの容器に自分で廊下にあるサーバーまで入れに行くスタイル。 ロビー階は吹き抜けになっていますが冷房が入っていなくてすごく暑かったです。ホテル施設は全体的に古さをを感じました。 オーシャンフロントで景色は良かったですが夜ビーチでBBQのショーをするので音は気になります。 でも朝食はオムレツステーションもあり種類豊富でとても美味しかったです。

景色は言うことありません！

空港までの早朝便シャトルバスがあるといい。 PBのパラソル⛱️とビーチチェアが少ない。 また、ビーチチェアはフラットになるタイプがいいと思います。

景色は良く、そこまで気になるところはなかったんですがエアコンがついたりつかなかったりしたところが残念でした。

●良かった点 ・ウォーターサーバーと製氷機があり、いつでも冷たい水が飲めた。 ・ショップにはお土産だけでなく飲み物や食べ物の種類が多く、ちょっと高いけど歩かずに買える。 ・景色は良かった。 ●悪かった点 ・週に4日の清掃となるが、清掃の日に入らなかった。 ・7階でしたが、部屋は小さな蟻だらけ。特にテーブルの上にあったポテトチップスのかけらに100匹くらいの蟻が群がってた。 ・プールで使うタオルは日に日に供給されなくなり最終日には利用出来なかった。

Nice hotel with great food options.

No service for bringing bags to and from the rooms. Super late check-in 3pm. All flights arrive to Guam in the early am and hotel obviously knows this. Nice view and beautiful beach.

Recommend getting a room that includes access to “premier lounge”. The lounge opens from 7am-9pm and has light refreshments like variety of juice, sodas, wine, pastries, fruits, sandwiches, cookies, and other snacks. Also included were coffee, cappuccino, latte, tea and these are all free throughout the day. Between 5-7pm you get evening cocktail with a selection of about 6-8 different types of cocktails to choose from and you can order as many as you like throughout this time frame. Again, all FREE! While you cannot bring items up to your room, you can access the lounge multiple times throughout the day.

Excellent hotel. I strongly recommend