Reception staff are very well trained, but other supporting staff like IT & Maintenance are not so well prepared. Also housekeeping was sloppy.

エアポートシャトルサービスがあるというので、到着時にどこにいけばいいか、どう連絡すればいいか事前に複数回連絡するも返信なし。2度と行きません。

The building was under reconstruction so there was loud banging sound in the morning. There was also a delay in getting in touch with room service and getting the food I ordered. I was told they forgot about my order. However, housekeeping was very thorough and accommodating to my request.

The property overall is lovely, and you feel very welcomed by the staff immediately. There is a bar on the 7th floor and it is a nice place to enjoy the sights and sounds of the busy area of Bole. The pool is lovely for families and those who wish to exercise. It is in the open I felt shy didn’t want hotel guests watching me so i didn’t use it at night. The morning was good to use and so was the gym. The Indian restaurant was great and the breakfast buffet had something for everyone. However the carpet and doors to the rooms have major wear and tear and some stains. But for the price point you are getting a great deal. It’s definitely on my recommendation list!

Ok. Det er greit. Jeg verken sier ja eller nei

Bon endrois. Services très appréciés

A

Everything’s excellent.

Second stay here, and a more elaborate description has been provided from me. Conclution: convenient place with servive mindes nice staff.

Fint hotell, men noe tilårskomment. De jobber nå (juni 2026) med utbedringer som jeg er trygg på at vil matche resten av nabolaget som er i voldsom utvikling 👍 Super beliggenhet med et yrende nabolag. Overraskende rent og ryddig i bymiljøet.

I have spent thousands with Expedia over the years just to find out that They are a rip off!!!!!! They completely stole my money! I booked a business double because that was the choice to pick from after flying almost 8000 miles they told me that the pics of the rooms on Expedia were wrong smh .. ! I get to the hotel they didnt even have a business double AT ALL & that’s what I had booked … the business double appears to be a suite online the General manager SELESHI MELAKU told me that Expedia put up the wrong pictures for what I booked smh… so I had to go find a hotel in Africa after I had reservations with this one for over 4 months… EXPEDIA STOLE MY Money mind you it’s $168 so they rather lose a loyal customer over $168 ..MAY GOD reward yall with whatever you deserve!!!! They WOULD NOT GIVE ME A REFUND FOR THE FALSE ADVERTISEMENT THAT THEY PUT UP! This was the worst experience I have ever had and truly a disappointment because I have been so loyal to Expedia

Rene og ryddige rom, så en stor takk tik rengjøringspersonalet. Personalet på hotellet var suer

Great service

Check-in took time as my booking through Hotels.com could not be found initially and had to be searched on multiple computers. During the stay, after I had already checked in and stayed a few days, I was contacted and asked about my check-out time despite having valid days left. Even after showing my receipt, there was confusion, and I was encouraged to either extend my stay or check out. The issue was later resolved, although it was initially placed on my rebooking. It seemed that the reservation had not been properly checked before I was contacted, which led to unnecessary confusion. The room showed signs of wear, especially the carpet, which looked old and not very clean. I avoided walking barefoot due to hygiene concerns. During the stay, I became ill and dehydrated. When requesting bottled water through room service, it took several hours to arrive and was still charged. The breakfast buffet lacked basic hygiene measures, such as alcohol gel or other disinfectant at the entrance. The rooftop bar with live music was never open during my stay, despite being advertised, and reception could not provide clear opening times. On the positive side, the hotel is a budget option with generally friendly staff and several on-site services, including a barber, hairdresser, travel agency, and shops. However, the overall experience was affected by system issues, communication gaps, and slow service.

Room was extremely HOT, bugs, called for house keeping, towels and toilet paper multiple time no one ever came. Had to purchase Toliet paper from local store

Not that much clean

Great service

I highly recommend harmony hotel. Everything was perfect. I was initially staying at Friendship hotel but I ended up canceling my book and changing to Harmony hotel for several reasons. At harmony, the rooms were nice, the cleaning staff were beyond amazing, food was great..I could go on.

Dirty bad service attitude

Yes