The property was nice, as was the hotel staff. However the dining was horrible in every way. The restaurant is in the pool area. The band was relatively good, but the music was so loud the speakers were crackling. It was appropriate dinner music but gave me a headache. (Thankfully our room didn’t face the pool area)The service was horrible! We ultimately got up and left without eating. Then suddenly they show up at the door with the food and wanted me to pay for it. My daughter was starving so I took it. It was disgusting. We didn’t eat it. It stunk up the room. Fortunately I only stayed the one night. Never again!
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David
商务和休闲 双人入住
10.0
/10
评论于 26几周前
Expedia Group verified review
Beautiful room with nice panoramic view.
Wonderful waterfall shower.
Excellent breakfast buffet.
Cordial and helpful staff.
Penny
8.0
/10
评论于 31几周前
Expedia Group verified review
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Verified traveler
商业
6.0
/10
评论于 41几周前
Hotels.com verified review
They can really look at their breakfast layout and options, no butter available,
Zein
商业
10.0
/10
评论于 47几周前
Expedia Group verified review
Great Staff
Yanne
10.0
/10
评论于 74几周前
Expedia Group verified review
Great hotel, great service.
Michael
商业
8.0
/10
评论于 74几周前
Hotels.com verified review
The rooms were quite large, large bed, little balcony. The hotel itself it a bit of a maze with different buildings connected together in confusing ways. But good breakfast, nice service, and held the convention I attended fine.
Verified traveler
商业
6.0
/10
评论于 74几周前
Hotels.com verified review
Very noisy! Personnel starts to work at 4 am in the morning and is in no way respectful of customers' sleep.
Alberto
商业
8.0
/10
评论于 85几周前
Hotels.com verified review
Ottima soluzione per chi viaggia per lavoro, il convention center è raggiungibile a piedi. La struttura un pò datata offre un buon rapporto qualità prezzo ed ottimi servizi. La città è sorprendentemente sicura e pulita.
Pam
6.0
/10
评论于 86几周前
Expedia Group verified review
Property is old, but clean. Lots of construction going on around it at the moment.
Staff at the hotel were very helpful when I was physically there, but now that I’ve checked out I am not getting any billing help via email or What’s App.
I was double billed for incidentals on check-out and I’m still waiting for someone to respond to my request to for a refund over 1 week later.
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Shamie
商业
10.0
/10
评论于 94几周前
Expedia Group verified review
Good value for money. Rooms are spacious, and beds are very comfortable. However services are inconsistent and internet connection was erratic.
SUNMOLA
商业
8.0
/10
评论于 103几周前
Expedia Group verified review
Satisfied
Taijuswini Devi
商业
10.0
/10
评论于 131几周前
Expedia Group verified review
Very clean
Ricardo
商业
6.0
/10
评论于 178几周前
Hotels.com verified review
The hotel is big with, the room is OK as well as the Internet, but the hotel plan is bizarre and you may have to go up and down a lot to get to your room (no lifts).
Breakfast is OK with few changes everyday.
However, my safe box was closed on my arirval.I called recpetion twice to help me and nobody came. I gave up.
Good ponit is a free airport shuttle. and it has a nice swming pool.
I could return but it would not be my first option. It is well lcalted close to the airport.
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John
朋友和家人 家庭
10.0
/10
评论于 238几周前
Hotels.com verified review
Staff are amazing
Verified traveler
商务和休闲
10.0
/10
评论于 264几周前
Expedia Group verified review
The services and beauty of the structure
Verified traveler
朋友和家人 家庭
10.0
/10
评论于 282几周前
Expedia Group verified review
Great service; proper airport pick up, efficient check in and quick breakfast delivery. Hotel is quite old fashioned, but rooms are spacious, king size bed, and offer balcony. Would recommend to anyone arriving for quarantine.
Patrick
朋友和家人 家庭
8.0
/10
评论于 283几周前
Expedia Group verified review
Everything was done as I expected I can recommend to somebody else
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia